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Support => General Support / Questions => Resolved Questions => Topic started by: karimkimou on 27 08, 2022, 05:27:04 pm

Title: i cant login
Post by: karimkimou on 27 08, 2022, 05:27:04 pm
I cant login to cit server in the login pannel it says (you cant get your password wrong 10 times in 24 hours)
Title: Re: i cant login
Post by: SqueX on 27 08, 2022, 05:31:54 pm
Quote from: karimkimou on 27 08, 2022, 05:27:04 pm
I cant login to cit server in the login pannel it says (you cant get your password wrong 10 times in 24 hours)
You can try to log in with the wrong password 10 times in 24 hours, you should wait 24 hours, If you forgot your password look at this https://cit.gg/index.php?topic=123320.0
Title: Re: i cant login
Post by: karimkimou on 27 08, 2022, 05:34:45 pm
Quote from: SqueX on 27 08, 2022, 05:31:54 pm
You can try to log in with the wrong password 10 times in 24 hours, you should wait 24 hours, If you forgot your password look at this https://cit.gg/index.php?topic=123320.0
is there is any other solution? because I have things to do in the server today
Title: Re: i cant login
Post by: SqueX on 27 08, 2022, 06:13:05 pm
Quote from: karimkimou on 27 08, 2022, 05:34:45 pm
is there is any other solution? because I have things to do in the server today
Did you try this method? You should wait 24 Hours, there is no other solution for this.

Quote from: VazZ on 23 04, 2014, 03:14:55 pm
Account Recovery By Email
If you have set an email for your in game account, you can recover your forgotten username and/or password by yourself. Please try this before making a recovery topic.

When you join CIT there is a button called 'Forgot Password? like this: 
Show content
(https://puu.sh/lGSk0/83644bf79b.jpg)

Clicking on it will bring up a new GUI: 
Show content
(https://i.imgur.com/olBuQ44.png)

Put your email address in the first field and press 'Send Email'. Then check your email inbox for an email from CIT (might be in your spam folder).
Then go back in game and fill the code  in the GUI and choose a new password. Click 'Chage my password' and your password has been changed.