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Support => General Support / Questions => Resolved Questions => Topic started by: xTra on 21 12, 2020, 10:51:47 pm
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Well, I used to have an old laptop " the one I created my account on" and my little bother wanted to create an account on my lap so he can play on it, It was 2-3 years ago (which he used for almost a week and left the game).
And the days passed I have now a new laptop I use my own account that I created on the previous laptop. Now he tries to create a new account because he completely forgot the password of the one he played on which was "Adhamtaha07"
and when he tries to create a new one the server rejects the process saying "You already have 2 accounts" (which actually mine account which I play on it from the 2nd lap, and his account).
I need to figure a way to solve this, he can't play, he can't create and of course he can't recover his password since he didn't link it to an e-mail.
Thanks in advance.
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Did he try to do a recovery request for his password or not? If the answer is no, here's the link: https://cit.gg/index.php?topic=123320.0
Take the format of password recovery (Format for Password Recovery), copy it, open a new topic here https://cit.gg/index.php?board=459.0 paste it, then fill it and post it. After this, wait until ARMs handle it.