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Support => General Support / Questions => MTA Support => Topic started by: W1TTY on 27 04, 2020, 11:09:06 pm

Title: Can't join CIT server
Post by: W1TTY on 27 04, 2020, 11:09:06 pm
Dears,

I have been having this issue since yesterday.

Whenever I try to join cit server it gets stuck at entering game and then failed to connect to server whilst I can joinother servers with no problem.

https://gyazo.com/ea4a14bed7b9695d956fcc18a1987b2f

Please assist.
Title: Re: Can't join CIT server
Post by: Extreme on 27 04, 2020, 11:10:12 pm
Brian has already mentioned it, server host provider has some issues. I have the same issue as well, but waiting a few minutes should fix it.
Title: Re: Can't join CIT server
Post by: W1TTY on 27 04, 2020, 11:11:08 pm
would a VPN fix the issue though?
Title: Re: Can't join CIT server
Post by: Extreme on 27 04, 2020, 11:18:37 pm
would a VPN fix the issue though?

It won't, it's not an issue from your side.
Title: Re: Can't join CIT server
Post by: AirMax on 27 04, 2020, 11:40:34 pm
I am having the same problem this guy has. I tried connecting from forum and waited around 1 hour and still nothing, Please note that this happens only in CIT server, I tried connecting to other servers and it worked.

EDIT: It says 'connecting to the server' and after a few seconds 'Disconnected: connection with server has been lost'.
Title: Re: Can't join CIT server
Post by: sphnxy on 27 04, 2020, 11:43:28 pm
Probably 50% of CIT "current" members have this issue, even me.. Keep waiting until they fix it
Title: Re: Can't join CIT server
Post by: Axe on 27 04, 2020, 11:53:47 pm
[IG] The network issues that cause many players to time out + can't rejoin is a server host fault. I will continue investigating.


Maybe 50% Of CIT have this issue including me  I cant log in but brain said  it is server host fault so we've to wait untill they fix it.
Title: Re: Can't join CIT server
Post by: Arran on 27 04, 2020, 11:58:14 pm
would a VPN fix the issue though?

Anyone who uses a VPN I would appreciate it if you actually tried, as I think the problem is based on the route your packets take to get to the server.

Only if this problem happens again where you get stuck at "entering the game".
Title: Re: Can't join CIT server
Post by: Antiquity on 28 04, 2020, 12:04:07 am
Anyone who uses a VPN I would appreciate it if you actually tried, as I think the problem is based on the route your packets take to get to the server.

I used to play with vpn before as my ping sometimes goes up while my network works fine, because I think there's a problem with TN country on the server. But when I open vpn nowadays, It blocks me from shooting and moving, a new feature I believe so what's the point of it? will be appreciated if you take that off.
Title: Re: Can't join CIT server
Post by: W1TTY on 28 04, 2020, 04:23:41 pm
Anyone who uses a VPN I would appreciate it if you actually tried, as I think the problem is based on the route your packets take to get to the server.

Only if this problem happens again where you get stuck at "entering the game".

I tried express vpn and still same reult
@arran
Title: Re: Can't join CIT server
Post by: Thunder on 28 04, 2020, 04:40:20 pm
There is a problem in the server host I think, but if it's not the problem with you, so...

I think the problem in the internet connection, ask for arran about the ability to open the account from another computer/connection.
Title: Re: Can't join CIT server
Post by: W1TTY on 28 04, 2020, 04:48:52 pm
It's not an account problem. It's that you can't even open the server itself.
Title: Re: Can't join CIT server
Post by: Extreme on 28 04, 2020, 05:12:02 pm
It's not an account problem. It's that you can't even open the server itself.

Have you tried to log in today? The host issue seems to be fixed, I can login right now.
Title: Re: Can't join CIT server
Post by: W1TTY on 28 04, 2020, 08:54:53 pm
Have you tried to log in today? The host issue seems to be fixed, I can login right now.
issue is solved. you can lock this topic