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Support => General Support / Questions => Resolved Questions => Topic started by: MacMiller519 on 29 01, 2022, 02:55:42 pm

Title: i need help to get the forum back for my friend.
Post by: MacMiller519 on 29 01, 2022, 02:55:42 pm

yes I have friend and he has been In-Active for almost 1 year now, now he is back to CIT however he cannot login his forum account "it says wrong password". so I think he forgot his forum password and he needs your help.

Title: Re: i need help to get the forum back for my friend.
Post by: kitten on 29 01, 2022, 03:00:48 pm

Did he try pressing that blue button "Forgot Your Password?"

Title: Re: i need help to get the forum back for my friend.
Post by: Hallow2 on 29 01, 2022, 07:03:34 pm

If he can not remember his password, try to set a new one through his email account by clicking on “Forgot Your Password” (as Shinya said) if not tell him that he can request a password recovery on Account Retrieval (https://cit.gg/index.php?board=459.0) topic and make sure you fill in the prover format.