[Resolved] L5 can add specifiy supporters ingame

[Mikkel]

Currently, the support chat ingame, is massively spammed by players needing help, and it's not always that a staff is ready to help them, and sometimes the players are desperate after a staff answer and sometimes the answer just doesn't get noticed because so many are using the support chat, therefor L5 staff could add people in a ACL group or something that would be called "Supporters", this would give them a color like "green" in support chat, kinda like staff have red, and this would also allow them to mute a guy from the support chat, some-how. Perhabs just a global mute, 10 minutes as a max.. This would mean that us staff should use less time in support, and more time in doing our actual job, punishing the players that are breaking the rules that actually ruin others gameplay.

- Yeah, every player can help in support, but those supporters would have to be picked by the staff, and known players, so they would gain the right to mute people who are misusing the support.

[TUTEAV]

Nice idea, this would reduce support channel spam. Also I think there should be a L5 staff meeting to chose 10-20 "supporters".THIS would be so that all L5 staff agree about who will be the supporters.

[TUTEAV]

This was discussed at our staff meeting today, or at least, as much as we now did discuss, lol.

Lol, OK, I have just though about adding some kind of ranks to this new position but I find it inescesary because I don't think of any privileges that can be given to higher levels but if you find some privileges or something this could be a good idea.

[Lucapi]

Didn't QA stood for question answerer like a year ago? If not, then I did the wrong thing back then XD.  If you are adding a support group I would love to join!

[Jocke]

I really like this idea, +1.

I just wanted to add that if a Supporter would abuse, he should get banned temporarily and not just been taken the Supporter status away since this position would require alot of trust.

[Jocke]

1+ point from me ,So Mikkel .... by your suggestion,We can mute the player for example ,Advertised/spammed support chat if this would be added I suggest that we can't Un mute

Also the mute should be logged in the punishlog since they are still breaking #14.
+1 Supporter should not be able to unmute.

[psyKapa]

Really nice idea... some times when there are no staff online or when they are busy we see people flaming and spamming a lot in support chat. you have my total support on this idea

[Steve]

What if I wanna pick a supporter?  :'(

[Zach]

Great Idea! when the supporters mute people will it affect there punishlog?

[WhiteMoon]

Nice idea... but wht if he abuse his power?

[nadoura]

How will you choose Supporters?Cause many are helping ..

[psyKapa]

How will you choose Supporters?Cause many are helping ..

Same questions here....

[WhiteMoon]

How will you choose Supporters?Cause many are helping ..

maybe apply for it.... Or get recommendation?

[WhiteMoon]

I think this will be useful because a lot of admin is busy with staff works and maybe supporters can help... And Mikkel, I forgot to ask one thing... Is there any name/tag like [CITS] or something? CITS stand for Community Of Intergerty and Transperancy Supporter(s)

[yasser]

making application topic for this is better. so we can know players' english skills...etc