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Support => General Support / Questions => Resolved Questions => Topic started by: Kha'Zix[S] on 06 11, 2023, 01:11:48 pm
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Hello CIT community , I have an old account but I forgot the email and the password
i Remember just name acc
How can I get back it , it was old since 2016
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Visit: https://cit.gg/index.php?topic=123320.0
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Visit: https://cit.gg/index.php?topic=123320.0
but I don't know the serial
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but I don't know the serial
Use your current serial.
Follows this format:
Format for Password Recovery For Accounts Last Logged Into Before 12/03/2021 Copy this format and fill it in after '[./b]'.
[b]Account name:[/b]
[b]Serial:[/b]
[b]Last nick name:[/b]
[b]Last time you were able to log in:[/b]
[b]Tell us all the details of how you lost your password:[/b]
[b]Account(s) I use [u]besides[/u] my main account:[/b]
[b]I'm making this request from home (Y / N):[/b]
[b]I play in an internet cafe (Y / N):[/b]
[b]I have been part of the following in-game groups:[/b]
[b]I have given my password to somebody (Y / N -- IF yes, please provide a name):[/b]
[b]I have already tried recovering it using my email:[/b]
[b]Can you remember the ATM PIN (Bank) code you set so as to help prove you're the account owner:[/b]
[b]If you bought any VIP or shader are you able to send an email from the email address that was used when making the transaction:[/b]
[b]If you bought VIP or shader but can't send email, can you provide proof like email address used, transaction dates / amounts:[/b]
[b]Do you have any other way to prove you're the account owner (as we can't check logs as all logs were lost):[/b]
[b]I agree that the information given is correct and truthful:[/b]