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Ingame Community => News and Updates => Topic started by: Maximo on 07 02, 2022, 03:38:16 pm

Title: Forum PMs will become punishable.
Post by: Maximo on 07 02, 2022, 03:38:16 pm
First of all, I hope yall doing good. Today I am hereby suggesting small change on forum rules, to be honest the common sense can't get that this problem even exists. Which is staffs invalidating any complaint that contain serious flame. With lame reason which is "We aren't able to view your forum PM", "Add him to ignore list" and etc..

First of all, without doubt that if someone flames you in forum PM, then he must instantly warned. That how things work. You don't have to suggest me a solution that I am not satisfied with. That's doesn't work really. You guys with silly reasons that cause us a toxic community are making our server lose players over and over. Who's interested in community that their admins doesn't punish people for being toxic. I am serious guys, look below how the complains invalidated for lame reason with it the complains contain serious flame.
For example this complain:
https://cit.gg/index.php?topic=382188.0
Or this
https://cit.gg/index.php?topic=382107.msg5604267#msg5604267

And moreover.

As you can see above, these uneducated players heavily attacked the X player by flaming his family, disrespecting him. But all you have do is to add him in ignore list, and the one that flammed mustn't be punished. Just he is free to do that, any logic on this?

OK I agree that he must add him to ignore list, but that doesn't mean the offender mustn't get punished for doing that. No no.. He should get punished for what he have done. So in the next time he will think before doing that. Seriously, we must allow staffs to view forum PMs and punish for any rule being broken. And with that we will protect our community from toxic, toxicity not welcomed anywhere. In any game, any platform. But we are allowing it in our community, that what makes people run away from playing here. And get flammed and when he report. Admins invalidate it.

I hope this going to be added, so we can decrease the amount of toxic people among this server. And take care about the contains of our messages,before we send. Because it might hurt others and cause them countless psychological issues. Think for all this just once at least.
Title: Re: Forum PMs will become punishable.
Post by: Atheer on 07 02, 2022, 03:44:46 pm
@Danzy Guess you have to explain it for the billionth time.

Something you need to understand, L4s and admins literally have no access to your PM inbox so could you tell me how would they be able to know you've not modified the words said there using "Inspect Element"?? Or know that this person really flamed you? It's not punishable for a reason, it's not like they made it upon their mood or "yeah lets make not punishable it's useless".. There's a main reason why they've made it not punishable.
Title: Re: Forum PMs will become punishable.
Post by: Maximo on 07 02, 2022, 03:47:47 pm
@Danzy Guess you have to explain it for the billionth time.

Something you need to understand, L4s and admins literally have no access to your PM inbox so could you tell me how would they be able to know you've not modified the words said there using "Inspect Element"?? Or know that this person really flamed you? It's not punishable for a reason, it's not like they made it upon their mood or "yeah lets make not punishable it's useless".. There's a main reason why they've made it not punishable.
But administrators can make it possible, we have to make changes if that for the sake of our community's safety.
Title: Re: Forum PMs will become punishable.
Post by: Thug on 07 02, 2022, 03:51:13 pm
@Danzy Guess you have to explain it for the billionth time.

Something you need to understand, L4s and admins literally have no access to your PM inbox so could you tell me how would they be able to know you've not modified the words said there using "Inspect Element"?? Or know that this person really flamed you? It's not punishable for a reason, it's not like they made it upon their mood or "yeah lets make not punishable it's useless".. There's a main reason why they've made it not punishable.
Guess what too, they can clarify it if I disturbed them and give me a warning level wow  :kek3: do you think if I insulted a staff he won't warn me?  he will just use his powers, but if any kid did the same to me sadly they can't clarify it  :'( use ur brains for love sake, I am supporting that idea Maximo and they have to punish those kids who's insulting everyone without getting even a warn, and please do not ask me to put them in ignore list, why should I put them in ignore list when they're insulting my whole family because of a game  :ree:
Title: Re: Forum PMs will become punishable.
Post by: Atheer on 07 02, 2022, 04:04:18 pm
But administrators can make it possible, we have to make changes if that for the sake of our community's safety.
If it's possible, then fill me up with the way to do it. (If it's possible, then your inbox will be insecure and basically every message you send and receive will be seen by the staff members and administrators).. Arran made it like that for your privacy.
It's called "Private Message" for a reason, none can access it except you.

Guess what too, they can clarify it if I disturbed them and give me a warning level wow  :kek3: do you think if I insulted a staff he won't warn me?  he will just use his powers, but if any kid did the same to me sadly they can't clarify it  :'( use ur brains for love sake, I am supporting that idea Maximo and they have to punish those kids who's insulting everyone without getting even a warn, and please do not ask me to put them in ignore list, why should I put them in ignore list when they're insulting my whole family because of a game  :ree:
Common sense, when you go insult a staff they can literally see your message in front of their screen.. UNLIKE seeing it over a screenshot that could be easily manipulated.. I don't know what kind of "common sense" you got, put them into your ignore list and grow up a little bit.
Title: Re: Forum PMs will become punishable.
Post by: Arran on 07 02, 2022, 04:10:54 pm
If you're so bothered, you can give a staff your forum password so they can login and see it. Can't really see how else you expect us to be able to validate them.
Title: Re: Forum PMs will become punishable.
Post by: Thug on 07 02, 2022, 04:16:23 pm
If you're so bothered, you can give a staff your forum password so they can login and see it. Can't really see how else you expect us to be able to validate them.
I can do it right now I don't have anything to fear of, who can handle that and I will give him my account? and I just need my rights, so you gonna deal with everyone insulted me in my forum pms? 
Title: Re: Forum PMs will become punishable.
Post by: Arran on 07 02, 2022, 04:19:56 pm
I can do it right now I don't have anything to fear of, who can handle that and I will give him my account? and I just need my rights, so you gonna deal with everyone insulted me in my forum pms?

Well how it should work is you make a complaint showing the PM in quote tags and then if a staff whose handling complaints decides it's of any significance they can say "PM me your forum password to verify".
Title: Re: Forum PMs will become punishable.
Post by: Ptole on 07 02, 2022, 04:28:33 pm
Isn't it possible to just make an API call around it instead? Or simply a form, just like with the punishlog page.

So then we can insert FROM, TO, and DATE, and then the PM will be shown to us.
Or is that too much of a security breach? It would feel weird to login onto someone else's account.
Title: Re: Forum PMs will become punishable.
Post by: M3dusa on 07 02, 2022, 04:37:23 pm
Isn't it possible to just make an API call around it instead? Or simply a form, just like with the punishlog page.

So then we can insert FROM, TO, and DATE, and then the PM will be shown to us.
Or is that too much of a security breach? It would feel weird to login onto someone else's account.
Wouldn't adding an option to report the message (it just replicates the same message to the staff) be easier and wouldn't effect the security of it at all? everything will still be private unless you manually report the message (you can't edit it, it just gets duplicated to the staff inbox or reports list or whatever).
Not sure if that's possible as I don't really have any coding experience.
Title: Re: Forum PMs will become punishable.
Post by: Maximo on 07 02, 2022, 04:42:10 pm
First of all, there's nothing wrong with allowing +L4 staffs to view our Private message when they needed to, as L4 staffs trustworthy isn't it like that? Furthermore @Atheer Ptole gave us a good idea which the one he is going to make report he will have to fill few informations which are the message from X, to Z in the Y date. By filling the staff will have search engine if the information are correct he will access the message.

If you're so bothered, you can give a staff your forum password so they can login and see it. Can't really see how else you expect us to be able to validate them.
Why not, we trust the staff team. But this solution not the right to do. It will complicate staff's work and it's not really what we want to. I hope you can make search engine like the mentioned above.
Title: Re: Forum PMs will become punishable.
Post by: daddy on 07 02, 2022, 04:46:30 pm
If there is a report button that can send the pm to staff would be better but I don't want staffs that maybe will have some curiosity someday to check my forum account because it might contain private information such as phone number or anything.
Title: Re: Forum PMs will become punishable.
Post by: puhQ on 07 02, 2022, 04:47:01 pm
Quote from: https://wiki.simplemachines.org/smf/SMF2.0:Security_and_Moderation
Enable reporting of personal messages - This option allows your users to report personal messages they receive to the administration team. This may be useful in helping to track down any abuse of the personal messaging system.
I suppose this thing is there by default and should work if enabled by an administrator
Title: Re: Forum PMs will become punishable.
Post by: Vampire on 07 02, 2022, 04:48:02 pm
@Arran, can't you enable the "Report to moderator" in forum PMs? I guess it should make a copy of the message and send to an admin.
Title: Re: Forum PMs will become punishable.
Post by: Arran on 07 02, 2022, 04:55:19 pm
I just tested "report to admin" feature and unfortunately it has 2 problems: it can only be reported to those with forum admin and it basically just sends me a PM with a quote which could be faked too so yeah :/
Title: Re: Forum PMs will become punishable.
Post by: Maximo on 07 02, 2022, 04:59:37 pm
I just tested "report to admin" feature and unfortunately it has 2 problems: it can only be reported to those with forum admin and it basically just sends me a PM with a quote which could be faked too so yeah :/
Ptole gave us a good idea which the one he is going to make report he will have to fill few informations which are the message from X, to Z in the Y date. By filling the staff will have search engine if the information are correct he will access the message.
Imo, adding search engine is the best way that can't be faked.
Title: Re: Forum PMs will become punishable.
Post by: Thug on 07 02, 2022, 05:02:13 pm
I sent everything to Arran and he dealt with it, thanks alot for your time and I appreciate it, but still we have to get another solutions to avoid wasting your time, what Vampire said is a nice idea and its gonna be easy also will save alot of time, Thanks once again Arran
Title: Re: Forum PMs will become punishable.
Post by: GoldNugget on 07 02, 2022, 05:17:31 pm
Profile > Modify Profile > Personal Messaging > Receive personal messages from: > Buddies and Administrators only

Title: Re: Forum PMs will become punishable.
Post by: Maximo on 07 02, 2022, 05:23:13 pm
Profile > Modify Profile > Personal Messaging > Receive personal messages from: > Buddies and Administrators only
The concept of this suggestion is to make Forum PMs punishable. Already staffs saying the same thing in any complaint related to this subject. Read the suggestion before replying please.
Title: Re: Forum PMs will become punishable.
Post by: GoldNugget on 07 02, 2022, 05:30:26 pm
The concept of this suggestion is to make Forum PMs punishable. Already staffs saying the same thing in any complaint related to this subject. Read the suggestion before replying please.

Provide SMF mod for sending PMs to non-administrative staff and suggest it after. Private Messaging speaks for itself, if it's PRIVATE no staff should have access to your messages and if you're getting annoyed by players, either ignore them or disable receiving messages from everyone. This suggestion is nothing but to add a useless, childish rule for people who seek to get others punished. Soon you'll request discord messages to be monitored by staff, grow up.
Title: Re: Forum PMs will become punishable.
Post by: Maximo on 07 02, 2022, 05:49:58 pm
Provide SMF mod for sending PMs to non-administrative staff and suggest it after. Private Messaging speaks for itself, if it's PRIVATE no staff should have access to your messages and if you're getting annoyed by players, either ignore them or disable receiving messages from everyone. This suggestion is nothing but to add a useless, childish rule for people who seek to get others punished. Soon you'll request discord messages to be monitored by staff, grow up.
You can't call it childish/useless rule. Rules are clear if it's broken, the action must be taken. So, we can avoid a lot of toxic player including one of your group's leader that was reported by Dogigos for flaming his whole family heavily. I am not going to argue with someone that ignorant to the concept of discussing a thing. Furthermore, we know it's private message, but anyone can send you a PM it's not linked to your CIT Book friends or anything. So whoever gonna PM you his goal is to offend you with flaming your family, or threating you.. Here the actions must be taken.
Title: Re: Forum PMs will become punishable.
Post by: MEGO on 07 02, 2022, 05:59:48 pm
Provide SMF mod for sending PMs to non-administrative staff and suggest it after. Private Messaging speaks for itself, if it's PRIVATE no staff should have access to your messages and if you're getting annoyed by players, either ignore them or disable receiving messages from everyone. This suggestion is nothing but to add a useless, childish rule for people who seek to get others punished. Soon you'll request discord messages to be monitored by staff, grow up.
I wanna talk about a point here, I guess rules in the server is no longer strict like before, Like nowdays if someone flames a guy and the guy reports him the complaint goes invalid due to it being trivial or so, I guess that's making most of players being toxic and annoying to others since they know that they won't get punished, take a look at these complaints for example
Show content
https://cit.gg/index.php?topic=381550.0
https://cit.gg/index.php?topic=381485.0
https://cit.gg/index.php?topic=381759.0

 I believe Maximo's idea is great enough and it should work too, Private Messages are in forum account, And forum account belongs to? (CIT)
So I guess rules in-game should be applied on forums too, Regarding how it should works, Just taking a screenshot for the PM date and making a complaint using it would be good enough, If a staff wants to make sure it's not fake then the guy who complained can just send his forum account password to staff, I'm Upvoting for this.
Title: Re: Forum PMs will become punishable.
Post by: daddy on 07 02, 2022, 07:26:56 pm
As you can see above, these uneducated players heavily attacked the X player by flaming his family, disrespecting him. But all you have do is to add him in ignore list, and the one that flammed mustn't be punished. Just he is free to do that, any logic on this?
we can avoid a lot of toxic player including one of your group's leader that was reported by Dogigos for flaming his whole family heavily.

you need to back off and watch the words, you mentioned to me twice which is unacceptable, you called me an uneducated and toxic player while you never know if the PM is real or not so just fucking grow up and stop mentioning me in your senseless posts because that won't give you more attention when you start mentioning me in every single post you write.

I already said that I agree about having the possibility to report to admins so, just grow up and stop mentioning players

you need to care about your groupmate because I'm that kind of crazy guy that can share to any curious staff his forum password and let him get into my account so your groupmate can get what he deserves for the pms he sent  (◔◡◔)
Title: Re: Forum PMs will become punishable.
Post by: puhQ on 07 02, 2022, 07:34:10 pm
As an option, a new complaint format could be created for such cases, where a complainant should be asked if he agrees to having his profile checked by a staff.

In case the complained player denies breaking the rules, a staff would open complainant's account to verify the content of a personal message. Logically, one of the players will have to lie in such a case, so either complained players won't even deny anything (and then the account check is not necessary), or someone will get warned for lying. Knowing both sides might get punished, people won't risk it (except those who don't really care about punishments), so it seems like a win-win. Haven't really thought of any downsides though.
Title: Re: Forum PMs will become punishable.
Post by: Maximo on 07 02, 2022, 09:13:49 pm
you need to back off and watch the words, you mentioned to me twice which is unacceptable, you called me an uneducated and toxic player while you never know if the PM is real or not so just fucking grow up and stop mentioning me in your senseless posts because that won't give you more attention when you start mentioning me in every single post you write.

I already said that I agree about having the possibility to report to admins so, just grow up and stop mentioning players

you need to care about your groupmate because I'm that kind of crazy guy that can share to any curious staff his forum password and let him get into my account so your groupmate can get what he deserves for the pms he sent  (◔◡◔)
I am really so sorry if you thought that the words directed to you. But I never meant you specifically, except the 2nd reply to GoldNugget after I saw the post of Dogigos that contain a complaint against you. But I gave your complaint as an example. Don't ever take my words personally, because I really don't meant you. I am generalizing whoever being toxic toward our community individuals. So, I hope you accept my apologizes. @daddy
As an option, a new complaint format could be created for such cases, where a complainant should be asked if he agrees to having his profile checked by a staff.

In case the complained player denies breaking the rules, a staff would open complainant's account to verify the content of a personal message. Logically, one of the players will have to lie in such a case, so either complained players won't even deny anything (and then the account check is not necessary), or someone will get warned for lying. Knowing both sides might get punished, people won't risk it (except those who don't really care about punishments), so it seems like a win-win. Haven't really thought of any downsides though.
Your idea is good, but this will make a risk, I mean any staff member will be accessing to everyone's PMs, including these whom denies their PMs to be checked. Which is that why this feature not added yet. Everyone saying that staff team mustn't access our PMs for privacy. But I think my idea about adding search engine is perfect. Or we might add format in complain board specifically for forum PMs but if you can explain how will it work? Like will administrators handle it or I don't know how.. Can you please clarify it, in details @puhQ
Title: Re: Forum PMs will become punishable.
Post by: puhQ on 07 02, 2022, 11:57:20 pm
But I think my idea about adding search engine is perfect.
You would need access to the site's database, I assume only administrators have it. Giving it to other people is a security risk, so I guess that would only be possible if Arran himself dealt with all the complaints, which is obviously not possible. Arran can correct me if I'm wrong though, maybe there is a way to use the database in a better way.

Or we might add format in complain board specifically for forum PMs
That is exactly what I meant. Doesn't have to be an administrator, any staff can be of use (I guess). Something like this:
(https://i.imgur.com/QdqyZjT.jpg)
Title: Re: Forum PMs will become punishable.
Post by: Ala on 08 02, 2022, 03:31:08 am
You would need access to the site's database, I assume only administrators have it. Giving it to other people is a security risk, so I guess that would only be possible if Arran himself dealt with all the complaints, which is obviously not possible. Arran can correct me if I'm wrong though, maybe there is a way to use the database in a better way.
That is exactly what I meant. Doesn't have to be an administrator, any staff can be of use (I guess). Something like this:
(https://i.imgur.com/QdqyZjT.jpg)
your idea so good, and I think will make community fair and no one will bored again.so easy for players to does this system
Title: Re: Forum PMs will become punishable.
Post by: K90 on 08 02, 2022, 03:30:05 pm
You would need access to the site's database, I assume only administrators have it. Giving it to other people is a security risk, so I guess that would only be possible if Arran himself dealt with all the complaints, which is obviously not possible. Arran can correct me if I'm wrong though, maybe there is a way to use the database in a better way.
That is exactly what I meant. Doesn't have to be an administrator, any staff can be of use (I guess). Something like this:
(https://i.imgur.com/QdqyZjT.jpg)

This will cause a security risk, just remember what Precious did with his powers as GLM. I'm not saying that staff members aren't trusted enough to handle someone's account, but this is definitely not the best option. An ex-staff member gave his password to someone so that person could participate in scamming, etc. Just imagine what someone can do with all of the passwords... I know that you'll have to change it later, but there are always people that forget to do that. What do you think about a remote call using any program like google meet/Microsoft teams/Teamviewer? If you're interested in getting someone punished, then you'll do whatever it takes to do that. You can give perm to the staff member through those programs, he'll check your PMs and then, they'll decide about the case.
Title: Re: Forum PMs will become punishable.
Post by: Thug on 08 02, 2022, 03:39:34 pm
You would need access to the site's database, I assume only administrators have it. Giving it to other people is a security risk, so I guess that would only be possible if Arran himself dealt with all the complaints, which is obviously not possible. Arran can correct me if I'm wrong though, maybe there is a way to use the database in a better way.
That is exactly what I meant. Doesn't have to be an administrator, any staff can be of use (I guess). Something like this:
(https://i.imgur.com/QdqyZjT.jpg)
What a fucking great idea, I agree with you 100% and that's what should be done, Arran yea took my password and dealt with the guy who insulted me but its more easy if we added your idea, thanks alot for your work on it and we appreciate that for sure, I am Positive 100% with that idea  :tick:
Title: Re: Forum PMs will become punishable.
Post by: Maximo on 08 02, 2022, 03:53:02 pm

This will cause a security risk, just remember what Precious did with his powers as GLM. I'm not saying that staff members aren't trusted enough to handle someone's account, but this is definitely not the best option. An ex-staff member gave his password to someone so that person could participate in scamming, etc. Just imagine what someone can do with all of the passwords... I know that you'll have to change it later, but there are always people that forget to do that. What do you think about a remote call using any program like google meet/Microsoft teams/Teamviewer? If you're interested in getting someone punished, then you'll do whatever it takes to do that. You can give perm to the staff member through those programs, he'll check your PMs and then, they'll decide about the case.

I agree with you either, we can implement puhQ idea but with small change on it, which is instead of giving them your password they might have to make contact with staff and use team viewer to confirm the validity of the logs. And of course like we have got FMMs, Pam etc.. we can have also specific staffs to handle Forum PMs thingy. By holding that duty you will instantly be asked to have team viewer or any software similar to it. It back to Arran. Or if @puhQ has explanation to what K90 provided,we can implement his idea instead of.
Title: Re: Forum PMs will become punishable.
Post by: Atheer on 08 02, 2022, 04:32:28 pm
If it's this way, I might go positive but remember.. there must be an agreement in the format that the player will take the consequences of giving his forum account, any future consequences.

Teamviewer or AnyDesk could be also a way, but must also be an agreement.. There's always a security risk in such stuff.
Title: Re: Forum PMs will become punishable.
Post by: puhQ on 08 02, 2022, 04:33:07 pm
This will cause a security risk, just remember what Precious did with his powers as GLM. I'm not saying that staff members aren't trusted enough to handle someone's account, but this is definitely not the best option. An ex-staff member gave his password to someone so that person could participate in scamming, etc. Just imagine what someone can do with all of the passwords... I know that you'll have to change it later, but there are always people that forget to do that.
Don't ARMs get access to players' passwords when recovering their accounts?

You are right, it's a security risk, which is why you decide for yourself if you have something to give away or not. As a precaution, another question could be added asking if complainant changed his password, or he would be asked to do it before sending it to the staff. That way, no real issue.

What do you think about a remote call using any program like google meet/Microsoft teams/Teamviewer? If you're interested in getting someone punished, then you'll do whatever it takes to do that. You can give perm to the staff member through those programs, he'll check your PMs and then, they'll decide about the case.
Yes, maybe. Discord screen share is an option as well, but the problem is, both staff and complainant will have to be online at the same time, it will most likely be hard to set up the call.
Title: Re: Forum PMs will become punishable.
Post by: K90 on 08 02, 2022, 05:06:34 pm
You are right, it's a security risk, which is why you decide for yourself if you have something to give away or not. As a precaution, another question could be added asking if complainant changed his password, or he would be asked to do it before sending it to the staff. That way, no real issue.

I've changed my mind, and yes, ARMs are trusted enough to handle this case, and with the option that you're giving (change your password after the complaint's verdict), there won't be any issue.

Discord screen share is an option as well, but the problem is, both staff and complainant will have to be online at the same time, it will most likely be hard to set up the call.

What about a new complete Agreement format, it'll include both options, you'll give your password to the ARM and you'll have to change it after the verdict, or you can pick a meeting through discord/any other software, using the Time Zone Converter (https://www.timeanddate.com/worldclock/converter.html?iso=20220208T180000&p1=442&p2=166).
The agreement format will include the following questions:

Code: [Select]
[b]Insert here your GMT[/b]:
[b]Insert here your city of residence[/b]:

That way, the ARM can set a meeting, he'll pick a date based on what the player stated on his information, for example, I'm located in Colombia, and I'll have a meeting with someone from Moscow (Russia), here is an example of how to use the time zone converter to set a meeting date:

(https://imgur.com/uWEbJ6S.png)

Anyways, I'm supporting the suggestion.  :thumb: :tick:
Title: Re: Forum PMs will become punishable.
Post by: SiFiras on 12 02, 2022, 01:30:00 pm
Imo High leveled staffs must be trusted enough to give them your password to solve your complaint after all they wont be checking it on their own you'll ask them to do so, I'm up voting for such an idea. :tick: :tick:
Title: Re: Forum PMs will become punishable.
Post by: MEGO on 12 02, 2022, 02:26:25 pm
@Arran
Even CEMs and duty holders are cyberbullying in PM no staff or rule protect our players that unfair you must do something about it this suggestion is helpful really
This guy named IRN has sent me an FMSG Request today and he started flaming me out of no where, He's being known as a rule breaker and a toxic player in the server so I guess there's no blame on Slow that he sent that PM, and I'm pretty sure that this guy named Iron has provoked slow because slow won't send such a PM for no reason.
Title: Re: Forum PMs will become punishable.
Post by: Arran on 13 02, 2022, 05:10:51 pm
- Updated the forum complaints board to permit forum PM (private message) reports. (Arran + Maximo)