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Support => General Support / Questions => Resolved Questions => Topic started by: Monkez on 26 04, 2020, 11:06:24 pm

Title: Account deleted
Post by: Monkez on 26 04, 2020, 11:06:24 pm
Hello if iam have account and im don’t login 3 years get deleted ?
Title: Re: Account deleted
Post by: STAR on 26 04, 2020, 11:07:39 pm
If you remember the username, you could give it a shot by trying to log in. If that doesn't work, then you can go over to the Account Retrieval (https://cit.gg/index.php?board=459.0) board, read the topics and create your own account recovery topic so you can get access to your account.
Title: Re: Account deleted
Post by: Harb on 26 04, 2020, 11:10:20 pm
Hello if iam have account and im don’t login 3 years get deleted ?
Most probably, numerous inactive accounts got deleted throughout the last period. You could tell us your old forum account and let us check if it's still there. Note that If it's still active, you might get punished for double forum accounts.

If you remember the username, you could give it a shot by trying to log in. If that doesn't work, then you can go over to the Account Retrieval (https://cit.gg/index.php?board=459.0) board, read the topics and create your own account recovery topic so you can get access to your account.

Unfortunately, the server doesn't support forum account recovery if you failed to do it by pressing "Forgot Password"

Unfortunately, we do not support forum account recovery.

Quote
If you lost your forum account password, you can use the SMF built in account recovery system. It will send you an e-mail to retrieve your account. If you failed to provide a valid e-mail address that is your own fault and we do not have time to make up for people's laziness even more than we already do now.[/qupte]
Title: Re: Account deleted
Post by: Monkez on 26 04, 2020, 11:10:50 pm
If iam re create the account I got all was have in the account (hours , kills , money)
Title: Re: Account deleted
Post by: STAR on 26 04, 2020, 11:13:10 pm
If iam re create the account I got all was have in the account (hours , kills , money)
No if you make a new account you would unfortunately have to start from scratch :/
Title: Re: Account deleted
Post by: Nervous on 26 04, 2020, 11:25:51 pm
You have to create a new one. Old ones have been deleted by administrators.

Locked.