Support > Resolved Questions

Not sure how to access my account

<< < (2/3) > >>

GaMeFeR:

--- Quote from: BabY on 06 05, 2022, 04:47:36 am ---I can't be quite sure. As I said I have a memory from around 2013 and I would love to know if an auditor could access that many years old logs to confirm with me or not.

--- End quote ---
Unfortunately logs are gone because there was an fire accident at the server host location, making everything to get lost. As far as I remember it occured on 2020 - 2021

BabY:
Well then I think I would need confirmation to whether /changeemail does override the previous email to a new email, or just adds an additional email. Because strangely, the command's description says "add" instead of "change". And does its mechanism unlink any other account from the previous email, or just unlinks it from the current account. If I could manage to unlink xclassix from my main email, maybe I have a shot at recovering my original account's password using my main email?

A third question: When I initially tried password recovery, the code being sent was 30 characters long, but the GUI spits out an error that it must be 28 characters long. What exactly is the problem here? Am I getting a different error message from the original problem, or the recovery system is not working properly altogether?

GaMeFeR:

--- Quote from: BabY on 06 05, 2022, 05:27:01 am ---Well then I think I would need confirmation to whether /changeemail does override the previous email to a new email, or just adds an additional email. Because strangely, the command's description says "add" instead of "change". And does its mechanism unlink any other account from the previous email, or just unlinks it from the current account. If I could manage to unlink xclassix from my main email, maybe I have a shot at recovering my original account's password using my main email

--- End quote ---
You should have tried it did you? Try using the command to the account you want to put your email to see if it will let you.

--- Quote ---A third question: When I initially tried password recovery, the code being sent was 30 characters long, but the GUI spits out an error that it must be 28 characters long. What exactly is the problem here? Am I getting a different error message from the original problem, or the recovery system is not working properly altogether?
--- End quote ---
This doesn't really matter it just happens when you thick 'Remember Password'

GaMeFeR:
Any update? @BabY

BabY:

--- Quote from: GaMeFeR on 09 05, 2022, 05:20:32 am ---Any update? @BabY

--- End quote ---
I got my account and PIN back, thanks.
As for my questions, I couldn't get answers to them yet. They're probably a mystery for someone else behind me  :stress:

I think I request on further assistance so far!

Navigation

[0] Message Index

[#] Next page

[*] Previous page