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Support => General Support / Questions => Resolved Questions => Topic started by: 999gold on 16 12, 2020, 10:57:55 am

Title: Ping problem
Post by: 999gold on 16 12, 2020, 10:57:55 am

After CIT server move I got ping problem every single minutes, I had 120-130 ping before server move now I got ping spike no reason. I have good internet.

Here is few ingame screenshots /shownetstats:

(https://i.imgur.com/qzDoIwT.png)

(https://i.imgur.com/6vtfpSD.png)

https://imgur.com/a/IUXzeY1

Title: Re: Ping problem
Post by: 999gold on 16 12, 2020, 11:01:47 am

when I do ping s2.cit.gg on cmd it's look fine.But when I go online ingame ping spike happening no reason, I'm using an connection nothing runs background


(https://i.imgur.com/638VCom.png)


My internet speed:
(https://i.imgur.com/MCKn57f.png)

Title: Re: Ping problem
Post by: Pilovali on 16 12, 2020, 11:07:16 am

Ping in command line is stable a stable 131 ms
Can you download and open https://share.pilovali.nl/WinMTR.exe
Put s2.cit.gg in the host, press run and when you lag, take a screenshot of it.

Title: Re: Ping problem
Post by: 999gold on 16 12, 2020, 11:31:43 am

https://imgur.com/a/yHsWPWx

Quote from: Pilovali on 16 12, 2020, 11:07:16 am

Ping in command line is stable a stable 131 ms
Can you download and open https://share.pilovali.nl/WinMTR.exe
Put s2.cit.gg in the host, press run and when you lag, take a screenshot of it.

https://imgur.com/a/yHsWPWx

Title: Re: Ping problem
Post by: Pilovali on 16 12, 2020, 11:44:50 am

Issue is from your own network. First hop (your router) has very high latency and packetloss.
Try to restart your router and connect with a network cable.