CIT Forum Index

Support => General Support / Questions => Resolved Questions => Topic started by: FraGz on 22 11, 2021, 05:15:44 am

Title: Old Player Issue
Post by: FraGz on 22 11, 2021, 05:15:44 am
Hello Supports,

Im a too old player my old username is maybe FRAGZ for sure I forgot it cause I left cite for more than 6 years, but I remembered some groups I has joind such as: [H] , [PiRu$] , old UltimateForce , [FFH], but I forgot my old username so how can I restore my old account or how I can get the old posts for [PiRu$] group to check my username and try to open it, or how the supporter can help me to restore my old account, I remembered my Email Adress to that I linked to my old character but I forgot my mail password hahaha, I hope that I can get any help.

Thanks in Advance <3
Title: Re: Old Player Issue
Post by: Pilovali on 22 11, 2021, 07:11:01 am
If you forgot everything besides your name and email, ARM can't help you.
We need account name.
Title: Re: Old Player Issue
Post by: Coke on 22 11, 2021, 01:46:22 pm
Try to contact those groups leader from forum and ask them about your nickname, they might find something for you.
Title: Re: Old Player Issue
Post by: FraGz on 22 11, 2021, 08:24:40 pm
Hello There, I searched for old posts I found my old username in post with my old friends

That’s my proof.

Click on https://cit.gg/index.php?topic=126547.180

MohanadTarekk

My username in game was FraGz
Title: Re: Old player issue
Post by: Arnold on 22 11, 2021, 11:00:30 pm
So do you want to recover your old forum account? as far as I know you are not able to get back your forum account, you can only stay with your current one.
Title: Re: Old player issue
Post by: Raef on 22 11, 2021, 11:01:50 pm
Are you trying to recover your account?
If so, head out to this topic and read its pinned topics (the ones in yellow): https://cit.gg/index.php?board=459.0
Title: Re: Old player issue
Post by: Raef on 22 11, 2021, 11:04:10 pm
Are you trying to recover your account?
If so, head out to this topic and read its pinned topics (the ones in yellow): https://cit.gg/index.php?board=459.0
As I'm unable to edit my previous reply, I'm writing a new one.
If you meant your forum account, then you sadly cannot recover it. On the other hand, you can recover the in-game accounts by doing what I said above.
Title: Re: Old player issue
Post by: FraGz on 23 11, 2021, 12:31:32 am
I want to recover my in game account, what can I do ?
Title: Re: Old player issue
Post by: Coke on 23 11, 2021, 01:16:31 am
I want to recover my in game account, what can I do ?

Go to this board https://cit.gg/index.php?board=459.0
or go ingame and recover your password as you already got your account name.
Title: Re: Old Player Issue
Post by: Violet on 25 11, 2021, 10:47:35 pm
Btw after you do what Coke mentioned, You will find the message in the "Spam Box" that's why some people don't see it. The logo of the message is ("C" in a circle).
Good luck and update us once you fix your issue.
@Lyra
Title: Re: Old Player Issue
Post by: FraGz on 26 11, 2021, 02:25:13 am
Please violet tell me where can I find spam messages, thanks in advance❤️
Title: Re: Old Player Issue
Post by: Violet on 26 11, 2021, 07:32:28 am
Please violet tell me where can I find spam messages, thanks in advance❤️
https://imgur.com/a/kR2Y8eM
@Lyra
Title: Re: Old Player Issue
Post by: FraGz on 26 11, 2021, 10:01:24 pm
Violet in opening the forum from google chrome I can’t find this screen what is imgur ?
Title: Re: Old Player Issue
Post by: Raef on 26 11, 2021, 10:13:50 pm
Violet in opening the forum from google chrome I can’t find this screen what is imgur ?
That screenshot was taken from 'gmail.com'. For imgur, it's a website that you can use to upload your photos so you share them with others.
Title: Re: Old Player Issue
Post by: Violet on 30 11, 2021, 08:02:22 pm
Do you still want this topic @Lyra ?
Title: Re: Old Player Issue
Post by: FraGz on 01 12, 2021, 03:29:09 am
I didn't restore my account bro  :-\ :-\ :-\
Title: Re: Old Player Issue
Post by: daddy on 01 12, 2021, 06:50:02 am
I didn't restore my account bro  :-\ :-\ :-\
start step by step, try to remember what was your account name if it is Mohanadtarekk or FraGz by logging in and checking the message if it says account does not exist or wrong password If it says incorrect password then that account exists so.

then try to contact Pilovali with your email address that might be linked to that account if it is correct then you're getting the account back. Good luck :thumb:
Title: Re: Old Player Issue
Post by: Pilovali on 01 12, 2021, 02:28:41 pm
start step by step, try to remember what was your account name if it is Mohanadtarekk or FraGz by logging in and checking the message if it says account does not exist or wrong password If it says incorrect password then that account exists so.

then try to contact Pilovali with your email address that might be linked to that account if it is correct then you're getting the account back. Good luck :thumb:
I can't match email address with account name, so please don't PM me.
Title: Re: Old Player Issue
Post by: FraGz on 09 12, 2021, 02:56:20 am
ohh guys I remembered my account name it was (            mohanadtarek           )
ingame name was [PiRu$]FraGz'GN
 help me please to restore it back
Title: Re: Old Player Issue
Post by: Pilovali on 09 12, 2021, 09:07:24 am
ohh guys I remembered my account name it was (            mohanadtarek           )
ingame name was [PiRu$]FraGz'GN
 help me please to restore it back
In that case, go to https://cit.gg/index.php?board=459.0 and create an account retrieval topic.
Title: Re: Old Player Issue
Post by: Violet on 14 12, 2021, 10:41:36 pm
@FraGz do you still want this topic opened?
Title: Re: Old Player Issue
Post by: FraGz on 14 12, 2021, 11:24:38 pm
No, Thanks <3
Title: Re: Old Player Issue
Post by: Violet on 15 12, 2021, 11:40:11 am
@iFrank  this can be locked.  :love: