I'm on my phone, so I'll have to get straight to the point.The support chat rule...I mean, are you serious?Why should there actually be a time limit on answering someone's question after it's already been answered UNLESS they're a complete idiot and repeat the first guy's exact words? What if I decide that I have a better answer to a question that's already "solved"? (and I quote the word solved because giving a bullshitted lazy answer just to get an admin's acknowledgement of your activity in hope to get recommended for staff is not solving a question)So is support chat supposed to be some sort of race to see who can type the fastest, or are we supposed to actually give other players QUALITY assistance? Because if it's a race, I have the perfect name for a game like that. Let's call it: "First One to get Muted Loses Even Though His Answer was the Best out of All of Ours"It's sad see folks getting muted because they were typing a longer, more helpful answer to a question from a player in need, while the lazy pricks who write short and unclear answers sit in their chair rubbing their pregnant-like bellies.So who wants to play a good game of First Person to get Muted Loses?
I'm on my phone, so I'll have to get straight to the point.The support chat rule...I mean, are you serious?Why should there actually be a time limit on answering someone's question after it's already been answered UNLESS they're a complete idiot and repeat the first guy's exact words? What if I decide that I have a better answer to a question that's already "solved"?
I´ve mentioned this several times months ago. It is not the rules that need to be changed, it is the staff team behaviour. The way the rules are being enforced. They need to analyze the situations where they punish a lot more, and a lot better. They must warn people, asking before rushing to the punish button. They have to treat the players a lot better, as people that needs help, and that do not have the experience that the staff team has with the server, instead of treating them like stupid noobs that are only trying to troll or annoy them. Sometimes the answers that to the old players and to the staff team seem obvious and stupid, for a new player, are not that easy. Try having a more comprehensive staff, a more human staff, and a lot more players will be happy.
People should try each official group job, but not unfairly for the group they can ask for the job but he cannot get access like a member in the same grouphe can use skin and name color, I think its fair like this.a lot of people getting punished for this rule, I think "misuse" of support chat should get removed the other stuff i'm ok with them.
I wanted to say that in my opinion the rule #3 should be modified. Not removed. Rule: Show content3. Do not annoy staff members, do not stand near them and do not honk at them. Do not send blatantly invalid reports like "DM" in LV or at a criminal event. If you do this by accident you can delete the report, else face punishment. Do not ask for the hijack to be recovered.This rule causes a lack of communication between the staff members and the players. I'm not saying that we should allow players to troll/annoy staff members by calling them everytime or "honking" if they found them on the middle of the road. But we could modify it so that the player that actually needs help staff member won't get punished. Maybe someone is hoking because he doesn't know what he should press to talk or he can't speak english. Another things is if someone sends an sms if it's possible for staff members to actually reply and not ignoring it (Also making the staff members have their sms open 24/7). But this doesn't mean that the players should spam or be extremly annoying. What im trying to say is that if it's possible to modify one only thing about this rule and that is the staff patience if it's the first time that one specific asks for help. But if the player gets annoying in an extreme way, then the actual rules should be applied.
To be honest, no change necessary, however:Agreeing with @Powder here. I mean, some of the admins seem to be under the impression that the more punishments that are being given out, the better ('Specially for the trials... More punishments = Pass trial). Check out the admin log whenever - It's actually pretty common to see a player punished twice because admins are almost "racing" to be the first to give out punishments. Like seriously, any excuse seems to hold up these days with punishments, and a hell of a lot of punishments that I see appealed on the forum were quite harsh/unnecessary, but they were still denied. Legit, I see people asking for help in main chat... And then they get muted. Punishing someone for asking for help about something they didn't know... Just, bullshit.Another thing that links to above... The attitude of some admins. Show content This dude asked for help in support chat, to no avail - Then this unnamed admin goes along and trolls... Might I mention this was a very highly ranked admin too... Like yeah there's a bunch of idiots that flame the server, I get that. But this guy was asking for help - He wasn't bitching for the sake of it.It's not the rules that need to be changed... It's the mindset around the rules.
9. Don't use a stupid, spammy or unacceptable name. For example the name 11111111 is stupid, use something that's actually a word!
3. Do not annoy staff members, do not stand near them and do not honk at them. Do not send blatantly invalid reports like "DM" in LV or at a criminal event. If you do this by accident you can delete the report, else face punishment. Do not ask for the hijack to be recovered.