My friend got banned cuz of VPN

[TroubleShot]

Yo my friend got banned cuz he used Pilovali's VPN....
He need help cuz he can't log without vpn for now.
 Here is his serial: F407E9DEBEB548006C94A646E11B2803

[Pilovali]

You sure VPN is disabled?
What's the ban message he gets?

[TroubleShot]

You sure VPN is disabled?
What's the ban message he gets?

Sorry Guest, you are banned from posting and sending personal messages on this forum.
VPN used by rule breakers
This ban is not set to expire.
An Error Has Occurred!
Sorry ~ByeBye, you are banned from using this forum!
VPN used by rule breakers
This ban is not set to expire.
You may continue to browse the forum as a guest.

That's the forum ban message he gets, and the one ingame is "CD33" or smth, he can't connect to server cuz of that.

[Pilovali]

Ohh on forum. Disconnect VPN and clear cookies.
CD33 isn't VPN ban.

[TroubleShot]

Ohh on forum. Disconnect VPN and clear cookies.
CD33 isn't VPN ban.

if CD33 isn't a VPN related ban, then what to do to fix it?

And btw he can't log ingame without vpn cuz his country blocked alot of things due to a war with armenia rn.

[Pilovali]

CD33   Disconnected: You are banned.\nReason: %s

Nvm, it is. What's the ban reason he gets ingame..?

[Pilovali]

Let him contact me. I'll give him a VPN that's not banned.

[TroubleShot]

Let him contact me. I'll give him a VPN that's not banned.

alright here is his discord: Orkhan#9153

[Pilovali]

he's now using a different VPN