What about Administrative Complaints?
People shouldn't complain admins because of locking their topic, not handling the complaints the way they want, to be honest, I see administrative complaints being abused and totally misused in the IR board, so an unfairness case (if it's really unfair) it could be an administrative complaint, imo.
Having 2 teams with the same purpose would cause drama, problems and pointless verdicts that can be overruled by the other team.
Exactly. Why would we need 2 teams when 1 team used to do both jobs efficiently?
Seeing at how petty IR cases are, starting from "X staff didn't unban me -> I open an IR" to "Arran locked my suggestion/discussion" and seeing at how (my impression) some of Punishment appeals are being handled with random excuses just to remove punishments (still, my impression based on complaints from staff), I wouldn't like "players" to handle complaints from "players" to "staff". You can also see my replies in the topic you've quoted on first post.