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Support => General Support / Questions => Resolved Questions => Topic started by: Sausages on 09 05, 2020, 11:42:11 pm

Title: Help me please.
Post by: Sausages on 09 05, 2020, 11:42:11 pm
Since today I can't get into the server, its always says " Connection Timed Out" but my internet network are fine. Then after that I tried to connect to others server and it works fine. The last time I played, I got disconnected due my network problem and its makes me got disconnect. Help me please, thank you.
In-game name: Sausages
Title: Re: Help me please.
Post by: Gee on 09 05, 2020, 11:50:51 pm
The solution might be simple by just re-starting your router, I faced the same problem before, and it got fixed itself by re-starting my router.
Title: Re: Help me please.
Post by: Sausages on 09 05, 2020, 11:56:55 pm
Well im using my phone's mobile tethering. So I got no router.
Title: Re: Help me please.
Post by: NoobStar on 10 05, 2020, 01:28:44 am
Greeting,
I've been searching and I found out some solutions for such problems :
Please try doing these steps:

In the rare case that you do not know why you can't connect to the server, I recommand doing these steps:
 backup any useful data related to MTA:SA (resources, screenshots, logfiles etc.)
- uninstall MTA:SA
- uninstall GTASA
- remove all folders that are related to MTA:SA/GTASA which might have been left:
-C:\ProgramData\MTA San Andreas All
-C:\Program Files (x86)\MTA San Andreas (or wherever you have installed MTA:SA)
- C:\Program Files (x86)\Rockstar Games\Grand Theft Auto San Andreas (or wherever you have installed GTASA)

- scan your PC thoroughly with an Antivirus and Antimalware software
- make a clean install of GTASA
- download the MTA:SA client from homepage (http://www.mtasa.com) then install it. Try installing it on a different partition if possible, or in a location that's outside C:\Program Files (x86) directory
- do not install any third party GTA mods
- take great caution when using any third party addons to MTA (skins, resources, etc.)
- do not use any cheating devices (obviously), but also avoid any software that may affect your network, the game or their performance in any way that could give you an unfair advantage over other players in the game
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 01:43:12 am
Ok thanks, I will try this one.
Title: Re: Help me please.
Post by: Lello on 10 05, 2020, 02:01:12 am
I did what Noobstar told and xblackheart still the problem appear can't connect to the server or disconnect from the server why ?
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 02:06:37 am
I did what Noobstar told and xblackheart still the problem appear can't connect to the server or disconnect from the server why ?
Still, facing the same problem?
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 02:08:31 am
Greeting,
I've been searching and I found out some solutions for such problems :
Please try doing these steps:

In the rare case that you do not know why you can't connect to the server, I recommand doing these steps:
 backup any useful data related to MTA:SA (resources, screenshots, logfiles etc.)
- uninstall MTA:SA
- uninstall GTASA
- remove all folders that are related to MTA:SA/GTASA which might have been left:
-C:\ProgramData\MTA San Andreas All
-C:\Program Files (x86)\MTA San Andreas (or wherever you have installed MTA:SA)
- C:\Program Files (x86)\Rockstar Games\Grand Theft Auto San Andreas (or wherever you have installed GTASA)

- scan your PC thoroughly with an Antivirus and Antimalware software
- make a clean install of GTASA
- download the MTA:SA client from homepage (http://www.mtasa.com) then install it. Try installing it on a different partition if possible, or in a location that's outside C:\Program Files (x86) directory
- do not install any third party GTA mods
- take great caution when using any third party addons to MTA (skins, resources, etc.)
- do not use any cheating devices (obviously), but also avoid any software that may affect your network, the game or their performance in any way that could give you an unfair advantage over other players in the game
Nothing seems improving, still having the problem.
Title: Re: Help me please.
Post by: Lello on 10 05, 2020, 02:13:06 am
Still, facing the same problem?
Yes facing same problem
Title: Re: Help me please.
Post by: Gee on 10 05, 2020, 03:00:40 am
Try re-starting your PC > Run MTA as Administrator
Title: Re: Help me please.
Post by: NoobStar on 10 05, 2020, 03:20:14 am
Find the router configuration page to navigate to in your browser. Now if you successfully got on the router settings page, try to locate firewall settings and disable the router's internal firewall. Also try to make NAT less strict, for example you can add the local IP address or MAC of your PC you're playing MTA on, to the ''DMZ zone'' (opening all ports at once) which is now a safe procedure because the main router/modem is already filtering the signal.
Save the settings and reboot the router, now try again. If it still doesn't work, you can try repeating the same procedure on the main router. It might just not know how to handle traffic that is pre-processed by another router. Also, a Wifi repeater instead of using a second router can be a better idea.
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 03:31:45 am
Thanks guys for answering. I already tried all possible tips I could do, yet none of them solving the current problem. Its still appears " Connection Timed Out", and this only happen with MTA's server. Maybe the problem is directly through my account? Got banned maybe?
Title: Re: Help me please.
Post by: NoobStar on 10 05, 2020, 03:34:08 am
Thanks guys for answering. I already tried all possible tips I could do, yet none of them solving the current problem. Its still appears " Connection Timed Out", and this only happen with MTA's server. Maybe the problem is directly through my account? Got banned maybe?
No, that can't be a ban, @Sausages may you try the instructions given by me above ?
Title: Re: Help me please.
Post by: Luke on 10 05, 2020, 03:34:31 am
I believe it has to do something with port forwarding; before I had trouble signing in to Social Club R* to play GTA V, after a few look into reddit I found portforwarding to be a fix, I had the same case in Warzone but it is all good now.

(https://i.imgur.com/WEAHGwl.jpg)

Although, you can try resetting your router, use a small pin (needle or anything that is small) and find a small hole on the back of your router (maybe on the side for yours), then press, and hold it for 10-15 seconds. After doing so, wait 5 minutes and turn off your router, wait for another 5 minutes then open your router.

About portforwarding, I don't know what ports must be used to connect in CIT so I'm not gonna bother.
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 03:34:53 am
Thanks guys for answering. I already tried all possible tips I could do, yet none of them solving the current problem. Its still appears " Connection Timed Out", and this only happen with MTA's server. Maybe the problem is directly through my account? Got banned maybe?
correction *CIT's Server not MTA.  :tick:
Title: Re: Help me please.
Post by: Lello on 10 05, 2020, 03:52:54 am
About me I restart my pc it's going fine I can join the server
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 04:17:37 am
Find the router configuration page to navigate to in your browser. Now if you successfully got on the router settings page, try to locate firewall settings and disable the router's internal firewall. Also try to make NAT less strict, for example you can add the local IP address or MAC of your PC you're playing MTA on, to the ''DMZ zone'' (opening all ports at once) which is now a safe procedure because the main router/modem is already filtering the signal.
Save the settings and reboot the router, now try again. If it still doesn't work, you can try repeating the same procedure on the main router. It might just not know how to handle traffic that is pre-processed by another router. Also, a Wifi repeater instead of using a second router can be a better idea.
Im not using any router, im using my phone's tethering as wifi for my laptop.
Title: Re: Help me please.
Post by: Thunder on 10 05, 2020, 04:37:01 am
If you can't see the gameplay mode of CIT, then the you must re-install your windows, I solved my problem (https://cit.gg/index.php?topic=358333.0) with this solution.
(https://i.imgur.com/y9psmOt.png)
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 07:00:28 am
If you can't see the gameplay mode of CIT, then the you must re-install your windows, I solved my problem (https://cit.gg/index.php?topic=358333.0) with this solution.
(https://i.imgur.com/y9psmOt.png)
is this problem really need to make me reinstall my windows? , Although I still can get into other server, the problem just occurred on CIT's server
Title: Re: Help me please.
Post by: Chamido on 10 05, 2020, 05:26:47 pm
Try to connect using a VPN maybe it will solve the problem.
Title: Re: Help me please.
Post by: Luke on 10 05, 2020, 05:40:52 pm
Sausages, try what I have replied.

Although, you can try resetting your router, use a small pin (needle or anything that is small) and find a small hole on the back of your router (maybe on the side for yours), then press, and hold it for 10-15 seconds. After doing so, wait 5 minutes and turn off your router, wait for another 5 minutes then open your router.
Title: Re: Help me please.
Post by: imGUNNER on 10 05, 2020, 06:49:38 pm
I had that problem but I think its ig bug : because I had to wait for some time and logged in and it worked normally ; thats what happend with me.
Title: Re: Help me please.
Post by: Sausages on 10 05, 2020, 07:30:25 pm
Sausages, try what I have replied.
im not even have a router.
Title: Re: Help me please.
Post by: Dragon on 11 05, 2020, 04:18:33 am
maybe you're using 600x400 resolution, minimum resolution is 800x600.
Title: Re: Help me please.
Post by: Sausages on 11 05, 2020, 01:07:27 pm
maybe you're using 600x400 resolution, minimum resolution is 800x600.
im using 1366 x 768
Title: Re: Help me please.
Post by: Thunder on 11 05, 2020, 04:28:33 pm
is this problem really need to make me reinstall my windows? , Although I still can get into other server, the problem just occurred on CIT's server
Yes, this is what happened with me before, joining any servers but you can not join CIT only and I have tried all solutions but the only helpful solution is re-installing your windows again, because maybe there are some files are working agansit the server files or there are missing files, so the only way to fix this is re-installing your windows.

And as you can see in the topic that I stated in my last reply, I solved the problem with this solution and all other solutions didn't work.
Title: Re: Help me please.
Post by: Nervous on 13 05, 2020, 02:36:54 pm
Any update? @Sausages
Title: Re: Help me please.
Post by: Hobart. on 14 05, 2020, 10:51:15 pm
If your mobile thrending internet speed is very low , this could occure, that happened with me once and it got fixed when I recharged my SIM card with another gigabytes of internet, try recharging it , if it still occure try deleting all CIT server data and files , deleting them could help , not to mention that if you tried reinstalling MTA as they said while conserving all of your data won't help only when you delete them all may do.
Make sure that your windows or antivirus is not blocking MTA , give it access throught your firewall. And make sure to complete installing some windows files if your windows is suffering from a shortage of important files that got relation with games , always make sure to have the copyright of windows system, and regarding your last reply, formating your PC could help you with this, you can format it while keeping all of your files and your personal documents.
If it resists tell us, tried to help you with everything I know 
Title: Re: Help me please.
Post by: Nervous on 14 05, 2020, 11:05:45 pm
Locked due to lack of interest.