Author Topic: My friend can retrieve his forum acc ? he forgot Login and pass  (Read 1213 times)

Offline MaThew~Zika

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This account : https://cit.gg/index.php?action=profile;u=39555

he wants to get the login and the pass , he forgot it all  :thumb:

Offline STAR

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Re: My friend can retrieve his forum acc ? he forgot Login and pass
« Reply #1 on: 28 02, 2020, 08:44:51 pm »
Tell him to recover it via pressing the "Forgot password?" button at the login screen where he will get a new password sent to his email

Offline MaThew~Zika

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Re: My friend can retrieve his forum acc ? he forgot Login and pass
« Reply #2 on: 28 02, 2020, 09:20:36 pm »
Tell him to recover it via pressing the "Forgot password?" button at the login screen where he will get a new password sent to his email
but he doesnt remember email or login dude , how he will do this ...

The only way I see is , staffs seeing who logged in the acc "lucapi" and its IP , serials

i logged in lucapi acc once for example , they will know my IP and his ip

Offline MaThew~Zika

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Re: My friend can retrieve his forum acc ? he forgot Login and pass
« Reply #3 on: 28 02, 2020, 09:22:25 pm »
Remember its forum acc not his ingame acc .

Offline Airhead

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Re: My friend can retrieve his forum acc ? he forgot Login and pass
« Reply #4 on: 28 02, 2020, 09:37:47 pm »
Afaik a staff can see the forum account email information and can provide the owner with it.

Also I think its better if he contacts the ARM team via ingame for further assistance
”The biggest disability you can have is a bad Mindset”

Offline Malone

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Re: My friend can retrieve his forum acc ? he forgot Login and pass
« Reply #5 on: 29 02, 2020, 12:19:33 am »
I ask Lacosta once about this case he said we can't retrieve forum accounts unless the owner of the account recovery it via "Forum Forget Password Section"

Quote from: ARM Team
Lost your Forum Account Password / E-Mail?

Unfortunately, we do not support forum account recovery.

If you lost your forum account password, you can use the SMF built in account recovery system. It will send you an e-mail to retrieve your account. If you failed to provide a valid e-mail address that is your own fault and we do not have time to make up for people's laziness even more than we already do now.

Offline MaZika.

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Re: My friend can retrieve his forum acc ? he forgot Login and pass
« Reply #6 on: 04 03, 2020, 11:35:20 am »
We can't help you with recovering such stuff, thus locked.