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Support => General Support / Questions => Resolved Questions => Topic started by: Saeroyi on 16 04, 2020, 01:10:31 am

Title: Account Stats restoration
Post by: Saeroyi on 16 04, 2020, 01:10:31 am
Yesterday I logged in to my account after couple years of being inactive and of course I couldn't remember my password so I restored it by email, but when I opened I noticed something weird that my state is like new account as I opened a new account so I the first thing that came to my mind is ... maybe I did but the weird things that the cars in F2 still there ! even with the same design I did couple years ago so it's definitely the same account and I don't understand what happened here. So I need help to understand or to restore my stats.


Best Regards.
Title: Re: Account Stats restoration
Post by: Luke on 16 04, 2020, 03:40:51 am
Quote from: konan619 on 16 04, 2020, 01:10:31 am
Yesterday I logged in to my account after couple years of being inactive and of course I couldn't remember my password so I restored it by email, but when I opened I noticed something weird that my state is like new account as I opened a new account so I the first thing that came to my mind is ... maybe I did but the weird things that the cars in F2 still there ! even with the same design I did couple years ago so it's definitely the same account and I don't understand what happened here. So I need help to understand or to restore my stats.


Best Regards.

I don't think restorations gonna happen until you have screenshots?

But anyway in my case I have my account back, everything seems fine except that all of my drugs are gone.
Title: Re: Account Stats restoration
Post by: Coolwolf on 16 04, 2020, 04:07:08 am
Quote from: Luke on 16 04, 2020, 03:40:51 am
I don't think restorations gonna happen until you have screenshots?

But anyway in my case I have my account back, everything seems fine except that all of my drugs are gone.
drugs before were converted to medkits and later then drugs got added back you can check your F7 you will see you have a lot of medkits stack.
Title: Re: Account Stats restoration
Post by: Russell on 16 04, 2020, 10:15:15 am
It's a rare case doesn't happend often also what do you mean by restoring your stats the old stats still there all the same nothing changed there's that thing only called LV kills if you were a LV player , even thought it didn't happend to anyone before doesn't seem familiar at all I will try to check if someone else have the same case but I doubt it.
Title: Re: Account Stats restoration
Post by: Brand on 16 04, 2020, 05:55:56 pm
I'll try to forward this to an Administrator to get a clearer answer.

Unfortunately, not possible. Locking.