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Ingame Community => News and Updates => Topic started by: Malone on 22 05, 2019, 06:13:49 pm

Title: [IMPLEMENTED] Making Support chat enabled/shown by default
Post by: Malone on 22 05, 2019, 06:13:49 pm
Newbies always face this problem, when they use chats like main or team, players tell them to use /sup. They keep spamming the chat and asking the same question, they can not be blamed, as the chat isn't shown in their screen. The idea is simply and won't take much time.
So when a player logs in, support chat will appear in his screen without having to show it from  J .
If you got any questions, post below and Malone will post on my behalf.

Submit by @Amr.
Title: Re: [PROPOSAL] Making Support chat enabled/shown by default
Post by: Inno# on 22 05, 2019, 06:24:36 pm
Yes, I believe thus should be added. Newbies do not have knowledge of how to enable this so that it is visible in the chatbox. This should be auto enabled for players less than 60 hours maybe and they can disabled it if they want using J.
Title: Re: [PROPOSAL] Making Support chat enabled/shown by default
Post by: Anuran on 22 05, 2019, 06:30:49 pm
In the tutorial it says
"Press J to open up all the chats" and for convinient purposes the Support chat is the top most one. So if you press J and type, you are basically typing in support chat
Also from time to time you get the notification of to Press J and type In Support chat to ask any questions on top of your screen
Title: Re: [PROPOSAL] Making Support chat enabled/shown by default
Post by: Randy on 23 05, 2019, 01:43:11 am
Yes, I believe it won't take alot of time developing, seems like a small update but it will be very helpful for newbies.
Title: Re: [PROPOSAL] Making Support chat enabled/shown by default
Post by: Malone on 23 05, 2019, 08:04:55 am
In the tutorial it says
"Press J to open up all the chats" and for convinient purposes the Support chat is the top most one. So if you press J and type, you are basically typing in support chat
Also from time to time you get the notification of to Press J and type In Support chat to ask any questions on top of your screen
We already know that, but newbies don't. As I mentioned above, players usually recommend them to use /sup, while it is not shown. I faced this problem when I was a supporter and I knew how to solve it, I told them in SMS to use /re first to reply and then ask from J.
I might have got you wrong. Are you against it or trying to explain a solution?
Title: Re: [PROPOSAL] Making Support chat enabled/shown by default
Post by: Dredd on 23 05, 2019, 07:29:58 pm
I believe yes it should be enabled by default, newbies will be using it more and experienced player know how to close it.
Title: Re: [VOTE] Making Support chat enabled/shown by default
Post by: Malone on 23 05, 2019, 08:07:23 pm
2 votes till now, need more.

@Airhead @UlasDO @Ariana @ThanaReal @iShadow
Title: Re: [VOTE] Making Support chat enabled/shown by default
Post by: UlasDO on 23 05, 2019, 08:09:03 pm
 :tick: This would be super good for newbies, and experienced players can easily disable it so it's no problem.
Title: Re: [VOTE] Making Support chat enabled/shown by default
Post by: Airhead on 23 05, 2019, 08:09:49 pm
 :tick:
Seems like an helpful idea, im only concerned with newbies getting spammed by Support chat, thats all.
Title: Re: [VOTE] Making Support chat enabled/shown by default
Post by: Ariana on 23 05, 2019, 08:13:14 pm
 :tick:

Ofcourse, why not?
Title: Re: [ACCEPTED] Making Support chat enabled/shown by default
Post by: iShadow on 23 05, 2019, 09:32:00 pm
 :tick:
Great idea for newbie players.
Title: Re: [ACCEPTED] Making Support chat enabled/shown by default
Post by: Arran on 24 05, 2019, 05:03:21 pm
What about if '/sup' is used by a player with less than 15 hours of play time, the "show in chatbox" will be auto ticked after they did the command?
Title: Re: [ACCEPTED] Making Support chat enabled/shown by default
Post by: Airhead on 24 05, 2019, 05:13:45 pm
What about if '/sup' is used by a player with less than 15 hours of play time, the "show in chatbox" will be auto ticked after they did the command?

Seems like a good idea
Title: Re: [ACCEPTED] Making Support chat enabled/shown by default
Post by: Malone on 24 05, 2019, 06:41:09 pm
What about if '/sup' is used by a player with less than 15 hours of play time, the "show in chatbox" will be auto ticked after they did the command?
I don't think it would be good. 15H isn't enough to explore the server. I think 75H would be better.
I also think it wouldn't harm all players. It's just a chat, which could be disabled when you have enough experience.
Title: Re: [ACCEPTED] Making Support chat enabled/shown by default
Post by: Arran on 25 05, 2019, 04:44:10 pm
There is actually no reason why a regular player would use /sup if they don't already have /sup enabled so any play time check is actually unnecessary. I will simply make support chat output to chatbox for anyone who uses /sup.