Great this will be an nice idea and 100% sure it will be added okay but maybe there are good people or some people want be an admin and can't help in Support Chat even when they saying on the apply "I saw him never in Support chat" but maybe we can help this?
Sorry but this was abit hard to understand, but you can always help in the support chat, you don't have to have this rank, the idea with this rank is to keep the support chat "cleared" from players who are misuseing. You'll always be avaible to help in the support chat unless you are muted.