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Support => General Support / Questions => Resolved Questions => Topic started by: ShockWave on 16 07, 2021, 05:30:56 pm

Title: Forum Account issue
Post by: ShockWave on 16 07, 2021, 05:30:56 pm

So I had a forum account that I had linked to my account and I accidentally delete it ( long time ago ). Now I can't accesss such features as /main chat and etc. Is there a way I can unlink that old account and link another forum account to that account?

~Regards
Levent

Title: Re: Forum Account issue
Post by: Coke on 16 07, 2021, 06:40:21 pm

You may try to get help from the Account Retrieval board, maybe staff can help you to unbind your account.

Title: Re: Forum Account issue
Post by: ShockWave on 16 07, 2021, 07:14:28 pm

Quote from: Coke on 16 07, 2021, 06:40:21 pm

You may try to get help from the Account Retrieval board, maybe staff can help you to unbind your account.

I asked staff and they said only Arran can unbind it, and it's not possible for me to get in contact with him and a staff member said that he probably won't unbind. But I will give it a try. Thanks.

Title: Re: Forum Account issue
Post by: ShockWave on 16 07, 2021, 07:17:55 pm

Quote from: Archie on 16 07, 2021, 07:14:28 pm

I asked staff and they said only Arran can unbind it, and it's not possible for me to get in contact with him and a staff member said that he probably won't unbind. But I will give it a try. Thanks.

They don't support forum account recovery.

Show content

(https://imgur.com/GmWnJRo.png)

Title: Re: Forum Account issue
Post by: Coke on 17 07, 2021, 12:48:58 pm

They dont support forum account recovery. But let us see if they can unbind your account from the old forum account. The only thing you can do is be patient and let higher staff give you decision.

Title: Re: Forum Account issue
Post by: iFrank on 23 07, 2021, 10:03:38 pm

I wish I could be of help, but unfortunately, in cases like this, we're unable to help. I hope for your understanding. @Ire