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Support => General Support / Questions => Resolved Questions => Topic started by: Raef on 26 04, 2021, 11:10:22 pm

Title: Login issue
Post by: Raef on 26 04, 2021, 11:10:22 pm
Greetings, everyone. One of my friends has been facing an issue for almost a week now. Whenever he logs in, he sees “NETWORK TROUBLE” right in the middle of his screen, next to a packet loss error that can be found on the right bottom side. Here is a screenshot that shows what I'm talking about: https://cdn.discordapp.com/attachments/829369749804154890/836343326097670184/mta-screen_2021-04-26_13-48-20.png
He tried to log in and ignore all of that, but his game always freezes before kicking him for the “Connection to server was lost” error.

There are things that I think I need to mention:
1- He's from Pakistan, and I've seen many players from that country complaining about this error, so I think that something needs to be done to fix this problem and let them enjoy playing.
2- He tried to use a VPN, but it wasn't a good solution because he couldn't move and shoot at the same time. (He can shoot, but only while standing still)

Title: Re: Login issue
Post by: Justice on 27 04, 2021, 10:45:42 am
This issue might be connected within your internet connection. The server is working fine as everyone can connect to it and I am seeing PK players not getting this error. (I have ask some PK players).

The first thing you might want to try is restarting/resetting your internet connection and if your network still getting this problem, Check your internet speed and if doesn't meet the requirement contact your internet provider. Well, if this isn't connected to your internet connection. Try the basic steps, Re-install MTA.
Title: Re: Login issue
Post by: mx on 27 04, 2021, 01:48:08 pm
This happened to me daily . But it will fixed after reconnecting 3 to 4 times .
Title: Re: Login issue
Post by: Raef on 27 04, 2021, 03:23:58 pm
He restarted his router and everything is good, at least for now.
Please lock this and thanks to whoever helped him.