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Ingame Community => News and Updates => Topic started by: Arran on 10 03, 2021, 11:24:53 pm

Title: Server Downtime
Post by: Arran on 10 03, 2021, 11:24:53 pm
CIT's main server (we have another small one which is now hosting the website and is luckily some where else) was in the OVH Strasbourg 2 data center. In the early hours of today this happened to Strasbourg 2:

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(https://pbs.twimg.com/media/EwHJbJ2XAAQBmG1?format=jpg&name=4096x4096)
(https://pbs.twimg.com/media/EwHJeqQWQAE_FR0?format=jpg&name=4096x4096)


So for those of you who were playing just before the server went offline, you were playing on a server that was literally melting inside a burning building.

Thanks to Cheeze, the forum has been setup to work on this server but as you can see any posts, private messages, etc that were made after the last remotely saved backup (05/03/2021 12:00 UTC+1) are gone forever.

The last in-game remotely saved database backup was 05/03/2021 17:00 so again anything you did after that date has been lost. We will make sure to make up for this loss, so at a minimum I'd say triple pay event for 2 weeks and you can post your own ideas. I'd give a load of cash to each account but it's a bit unfair if someone has access to multiple accounts which is why triple pay is fairer.

OVH are supposed to be providing us with a replacement server in another data center. So we need to wait a while to see about that, before we can start working on everything up again. Once a server is provided I would be able to get the basics up and running same day and everything fully working in 3 days.

Important note: Do not try to change the email address your forum account uses because this temporary server does not have email sending set up and you won't be able to login to your forum account.

Do not attempt to join the server that shows up on the main server list, some pathetic copy server is abusing an exploit that uses our server name and then redirects you to their main server which happens to have an identical looking login screen, don't be dumb enough to go through their shitty slow 90 MB download to then try and login with your account on there.

TEMPORARY SERVER: mtasa://91.121.96.47

Triple pay activated. What you do there will be used when we get a permanent server.
Title: Re: Server Downtime
Post by: Bhairy on 10 03, 2021, 11:35:34 pm
I hope you make sure that this other data center won’t be far way from the old one. Just for the ping issue
Title: Re: Server Downtime
Post by: Chapo on 10 03, 2021, 11:39:44 pm
Will these new posts we make as of today be removed or affected once the website servers stabilize?
Title: Re: Server Downtime
Post by: Arran on 10 03, 2021, 11:42:39 pm
Will these new posts we make as of today removed or affected once the website servers stabilize?

This database will be moved over so anything you post here will 99% likely be moved over to the new permanent server.

Will these new posts we make as of today be removed or affected once the website servers stabilize?

"In RBX+GRA we have the stock of new servers, pcc, pci ready to be delivered for all the impacted customers. Of course for free. We will add 10K servers in the next 3-4 weeks." - https://twitter.com/olesovhcom/status/1369665936379281409

RBX and GRA are are very close to each other and is where the old server used to be hosted, it's probably like a 5ms difference.
Title: Re: Server Downtime
Post by: Suix86 on 10 03, 2021, 11:50:07 pm
Does that mean we'll wait 2-3 weeks for the permanent server to be launched? Or they'll move our database soon ?
Title: Re: Server Downtime
Post by: Danzy on 11 03, 2021, 12:07:49 am
Does that mean we'll wait 2-3 weeks for the permanent server to be launched? Or they'll move our database soon ?
Administrators will keep you all updated on the progress of the transfer.
Title: Re: Server Downtime
Post by: Senza on 11 03, 2021, 12:10:07 am
Found this few update lines (https://i.senza.ovh/updatelines-1st-march.txt) on archieve.org but 10 days old :/

That's in-case last updates aren't saved.
Title: Re: Server Downtime
Post by: Violet on 11 03, 2021, 12:12:04 am
What about promoted groups/accepted and denied possitions? We have to work on it like nothing happened?
Title: Re: Server Downtime
Post by: Danzy on 11 03, 2021, 12:15:08 am
What about promoted groups/accepted and denied possitions? We have to work on it like nothing happened?
If a group promotion occurred in the last 5 days and you see your group is a level lower, you're gonna have to request it again.
Community rank status is also rolled back, so if you have a community rank you're gonna have to request it again.
Title: Re: Server Downtime
Post by: IDriver on 11 03, 2021, 12:16:16 am
Arran we understand you and we understand exactly what happened with SBG2 servers, May God protect us from such misfortune. We hope you will fix everything as same as always, we are happy because the server is back and we lost only 5 days not everything, our story which started for me personaly in 2011-2012. Thank you  <3
Title: Re: Server Downtime
Post by: 6grocer on 11 03, 2021, 12:25:57 am
It'd be good if you'll make triple progress for jobs
Title: Re: Server Downtime
Post by: Groovy on 11 03, 2021, 12:56:28 am
So basically the server is expected to be perfectly working at 14/3/2021 or before that or after that ?
Title: Re: Server Downtime
Post by: Itachii on 11 03, 2021, 01:02:40 am
I really feel sorry for wasting those five days.  No, in terms of the answer, we are lucky we didn't lose our server because losing 5 days is nothing to the work of wasted years.  Thank you Arran for the arrangement and thanks to all the technicians who are trying and working hard to restore our server and I hope for the return of CIT as soon as possible. <3
@uchiha_ghost
Title: Re: Server Downtime
Post by: IDriver on 11 03, 2021, 01:04:07 am
Server was lagging too much lately . I don't think that's a coincidence

Yes, if Arran he remember that, we complained this few days ago in the forum becuse server have some problem (hosting) right here https://cit.gg/index.php?topic=371724.msg5451190#msg5451190 and see after that it happened this  :(

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(https://i.imgur.com/XDog16T.png)
Title: Re: Server Downtime
Post by: Toshii on 11 03, 2021, 02:18:51 am
What will happen to people that donated in this last 5 days?
Title: Re: Server Downtime
Post by: Avices on 11 03, 2021, 02:30:53 am
I have a question that the server will come back in 5 days or 2 more weeks for data storage?
Title: Re: Server Downtime
Post by: OhhKarim on 11 03, 2021, 02:58:12 am
On the bright side, according to the news source I read, none was harmed in the fire.
Title: Re: Server Downtime
Post by: KmB on 11 03, 2021, 03:03:44 am
Well like other people mentioned, even tho we lost 5 days of work, We’re still grateful or glad that we still have our server and it’s not completely lost or gone. I hope things get better, I hope non civilian person was damaged or harmed during the burndown and I hope we’ll be back to our CIT better than ever and with more and positive energies.
Title: Re: Server Downtime
Post by: Mark150 on 11 03, 2021, 03:07:44 am
Will open for work again about what date
Title: Re: Server Downtime
Post by: Scylla on 11 03, 2021, 03:32:45 am
Well, setting up everything for the new server and it is really a pain in the ass. Now, we are waiting for the administrator and the rest of the team to take an action. Thankfully, the Cit team has a backup database though there are gaps for 5 days.
Title: Re: Server Downtime
Post by: Atheer on 11 03, 2021, 04:37:36 am
Got a question, the data of the base that was until the server went offline don't exist anymore? You made a backup and restored it here, which means anything happened after the backup taking date is earsed.

I am curious to know this.
Title: Re: Server Downtime
Post by: Compl3x on 11 03, 2021, 05:52:48 am
Server community is about to go through the biggest deja vu lol.

From what I know, the server saves local backups every 6 hours, but the server is ashes. Luckily Arran has a full DB backup of 5 days ago. So anything that happened in the past 5 days never happened.

Arran said donations will be re-paid. But people that created accounts in the past 5 days or earned lots of cash, sad news for you.

People gonna evade so many punishments lol

Good news is: Arran said he'll keep triple payment for a few weeks and "other stuff"
Title: Re: Server Downtime
Post by: Relerx on 11 03, 2021, 05:54:12 am
Got a question, the data of the base that was until the server went offline don't exist anymore? You made a backup and restored it here, which means anything happened after the backup taking date is earsed.

I am curious to know this.
Strasbourg 2 (where CITs server was hosted) was engulfed in flames and all servers that used to exist there have been destroyed. Any progress.etc after making a backup has been lost
Title: Re: Server Downtime
Post by: Zaphkiel on 11 03, 2021, 05:55:16 am
Damn, and I was 1 challenge away from PepeJesus emoji.
Title: Re: Server Downtime
Post by: Pollux on 11 03, 2021, 06:05:19 am
Got a question, the data of the base that was until the server went offline don't exist anymore? You made a backup and restored it here, which means anything happened after the backup taking date is earsed.

I am curious to know this.

Yes, unless you go to the remains of the fire and by some miracle find that the device that was holding CIT database survived the fire.
Title: Re: Server Downtime
Post by: Kuldeep on 11 03, 2021, 06:11:49 am
What will happen to people that donated in this last 5 days?

We'll find a way to reach out to those people, don't worry you'll get something when server is up.

I have a question that the server will come back in 5 days or 2 more weeks for data storage?

Not sure yet.

Title: Re: Server Downtime
Post by: Pollux on 11 03, 2021, 06:13:48 am
What will happen to people that donated in this last 5 days?
Arran will probably contact you through Paypal for your account names, server logs are gone but Paypal ones aren't.
Title: Re: Server Downtime
Post by: kubeQQQ ^,^ on 11 03, 2021, 07:28:15 am
Damn, and I was 1 challenge away from PepeJesus emoji.
I got it day before the server has closed  :'(
Title: Re: Server Downtime
Post by: Raef on 11 03, 2021, 07:47:23 am
What about posts/topics that were created 5 days ago and less? They are all deleted, so I'd like to know if somehow they will be back automatically, or we need to post them again.
Never mind. I read again and it said that they are gone forever, so we need to post them again ourselves.
Title: Re: Server Downtime
Post by: Klash on 11 03, 2021, 08:24:36 am
hope everything goes well
Title: Re: Server Downtime
Post by: Pilovali on 11 03, 2021, 10:08:49 am
http://travaux.ovh.net/?do=details&id=49484
This is the current status at OVH.
Title: Re: Server Downtime
Post by: Randsom on 11 03, 2021, 10:15:15 am
Let someone help me. Because there was 2% in the forum, but now it is 6%. Can anyone do it again for 2%? OMG
Title: Re: Server Downtime
Post by: Blooper on 11 03, 2021, 10:29:32 am
How about our login streak? It will be lost too? because we lost our login streak when the server migrates. Btw I'm glad  that CIT is still fine and no casualties.
Title: Re: Server Downtime
Post by: Danzy on 11 03, 2021, 10:32:51 am
How about our login streak? It will be lost too? because we lost our login streak when the server migrates. Btw I'm glad  that CIT is still fine and no casualties.
No, you will lose 5 days of your previous login streak.
Title: Re: Server Downtime
Post by: IDriver on 11 03, 2021, 10:34:20 am
Where we can request to reduce our forum warnings? Because now warned people they have +5% from last 5 days...  「(゚ペ)
Title: Re: Server Downtime
Post by: Tequila on 11 03, 2021, 10:43:31 am
Let someone help me. Because there was 2% in the forum, but now it is 6%. Can anyone do it again for 2%? OMG



Where we can request to reduce our forum warnings? Because now warned people they have +5% from last 5 days...  「(゚ペ)

proly It's just a forum warn that it only requires time to be removed or you gotta request the warns, or I think Arran will provide a topic where you can request it all just don't worry everything will be fixed when the server got back.
Title: Re: Server Downtime
Post by: Atreus on 11 03, 2021, 11:07:31 am
Why don't you build a server host on your local, and host CIT Server on it? So this occurrence won't happen again.
Title: Re: Server Downtime
Post by: Danzy on 11 03, 2021, 11:22:32 am
Why don't you build a server host on your local, and host CIT Server on it? So this occurrence won't happen again.
Because if he does that, nobody would be able to play properly. If 10 or even 20 people connect you're going to have unbearable and unstable ping. Local hosting is a huge stress on your local connection.
Title: Re: Server Downtime
Post by: Emre on 11 03, 2021, 11:22:40 am
The data backup made us lose some WIP tags, locked topics , and implemented ingame topics in discussion board. Will they be changed back to how they were before the server crash?
Title: Re: Server Downtime
Post by: kubeQQQ ^,^ on 11 03, 2021, 11:24:44 am
Why don't you build a server host on your local, and host CIT Server on it? So this occurrence won't happen again.
Buying own machine requires a lot of cash, also you need to pay for power 24/7. Not going to count the loudness in house and how good your connectio needs to be to let it work smooth without any lags for players, ping and fps ones.
Title: Re: Server Downtime
Post by: Kuldeep on 11 03, 2021, 11:26:33 am
The data backup made us lose some WIP tags, locked topics , and implemented ingame topics in discussion board. Will they be changed back to how they were before the server crash?

Everything will be fixed very soon. Yes, it might take few weeks to fix things but all we gotta need is patience.
Title: Re: Server Downtime
Post by: Pilovali on 11 03, 2021, 11:26:39 am
Arran, is there is ANYTHING we can do, please let us know.
Title: Re: Server Downtime
Post by: MR.Pablo on 11 03, 2021, 11:29:59 am
Thanks Arran and Cheeze for this great work  <3 <3
Title: Re: Server Downtime
Post by: Mohammed on 11 03, 2021, 11:31:19 am
hope everything goes well
ireally hope so
Title: Re: Server Downtime
Post by: Atreus on 11 03, 2021, 11:32:38 am
What happened inside the building to lead to a fire? it's happened intentionally or not?
Title: Re: Server Downtime
Post by: IDriver on 11 03, 2021, 11:36:41 am
So request refunds from last days we need proofs to provide how many money we have in ATM or some of us we bought in last days tag color or dls. We need to provide with screenshoots right?  「(゚ペ)
Title: Re: Server Downtime
Post by: kubeQQQ ^,^ on 11 03, 2021, 11:45:12 am
What happened inside the building to lead to a fire? it's happened intentionally or not?
Why should they intentionally set their expensive servers on fire?  :fp: :fp: :fp: :fp:
Title: Re: Server Downtime
Post by: SuperSonic on 11 03, 2021, 11:51:15 am
So request refunds from last days we need proofs to provide how many money we have in ATM or some of us we bought in last days tag color or dls. We need to provide with screenshoots right?  「(゚ペ)

If you mean you have paid IRL money, just send in your paypal transaction ID again and you will get whatever you donated for. As the paypal website itr not effected by this.
But if you meant buying IG tag colors, then you will still have the money in your bank, try to find the seller and re-buy it.
Title: Re: Server Downtime
Post by: IDriver on 11 03, 2021, 11:54:51 am
If you mean you have paid IRL money, just send in your paypal transaction ID again and you will get whatever you donated for. As the paypal website itr not effected by this.
But if you meant buying IG tag colors, then you will still have the money in your bank, try to find the seller and re-buy it.

Dude I mean in the game... but we will see, I hope CIT is coming back very soon.  :) because all of you we missing tbh
Title: Re: Server Downtime
Post by: Danzy on 11 03, 2021, 11:56:06 am
Dude I mean in the game... I don’t need my money back in my ATM, I want my tag color back for example, I can provide I bought from my logs... that’s why I’m asking, I saw more they bought DLs in game, so there is alot of money which we need to get back but with proofs... logs or screenshoots, this is my question ?
You asked the same question multiple times, your items will most likely be refunded to you.
Title: Re: Server Downtime
Post by: IDriver on 11 03, 2021, 11:58:54 am
You asked the same question multiple times, your items will most likely be refunded to you.

Thank you  :)
Title: Re: Server Downtime
Post by: Atreus on 11 03, 2021, 12:04:19 pm
Why should they intentionally set their expensive servers on fire?  :fp: :fp: :fp: :fp:

Maybe a rage kid lost a duel in LV, so he decided to take a revenge 「(゚ペ)
Title: Re: Server Downtime
Post by: kubeQQQ ^,^ on 11 03, 2021, 12:11:17 pm

Maybe a rage kid lost a duel in LV, so he decided to take a revenge 「(゚ペ)
For sure, @Pollux threw a molotov on the servers  :fp:
Title: Re: Server Downtime
Post by: Atreus on 11 03, 2021, 12:19:00 pm
For sure, @ Pollux threw a molotov on the servers  :fp:
why so serious?
Title: Re: Server Downtime
Post by: BlackBear on 11 03, 2021, 12:29:58 pm
we are living a live version of tenet
Title: Re: Server Downtime
Post by: Zaphkiel on 11 03, 2021, 12:51:18 pm
we are living a live version of tenet

tenet from alibaba
Title: Re: Server Downtime
Post by: Yahyano on 11 03, 2021, 01:12:58 pm
Just before the server went down by 2 days I was promoted to L9 pilot. So when the server comes back, will I be L8 again?
Title: Re: Server Downtime
Post by: SquitZ on 11 03, 2021, 01:20:20 pm
Just before the server went down by 2 days I was promoted to L9 pilot. So when the server comes back, will I be L8 again?
Yes
Title: Re: Server Downtime
Post by: Suix86 on 11 03, 2021, 01:30:34 pm
Just before the server went down by 2 days I was promoted to L9 pilot. So when the server comes back, will I be L8 again?
@Yahyano

Quote
We will make sure to make up for this loss, so at a minimum I'd say triple pay event for 2 weeks and you can post your own ideas.
I believe you can work it out during that event. Probably the event will include triple XP as well.
Title: Re: Server Downtime
Post by: Vibe. on 11 03, 2021, 01:55:27 pm

We will make sure to make up for this loss, so at a minimum I'd say triple pay event for 2 weeks and you can post your own ideas. I'd give a load of cash to each account but it's a bit unfair if someone has access to multiple accounts which is why triple pay is fairer.
The best thing is to remove the earning limit for at least 1 day  (◔◡◔)
Title: Re: Server Downtime
Post by: Arran on 11 03, 2021, 02:21:16 pm
Dude I mean in the game... I don’t need my money back in my ATM, I want my tag color back for example, I can provide I bought from my logs... that’s why I’m asking, I saw more they bought DLs in game, so there is alot of money which we need to get back but with proofs... logs or screenshoots, this is my question ? How and where, will be one special topic created bu Arran for this problem ?

WTF are you talking about... What's so hard to understand that EVERYTHING is reverted to when the backup was made... If you bought anything in-game obviously you won't have it when you login but any cash you spent to get it would be with you again. FYI there is only 1 donation reward that needs re-activating.

The best thing is to remove the earning limit for at least 1 day  (◔◡◔)

Why, because you know of an exploit..? :fp: Triple pay means tripled earn limit.
Title: Re: Server Downtime
Post by: (Pro)Hunter on 11 03, 2021, 02:30:12 pm
Pretty tragic and rough situation, hope the relocation goes along smoothly without too much of a hassle.

Through my longer than a decade play of MTA SA, CIT's been one of the few servers that stuck around for a long time, which I kind of took some solace in.
As if recent times have not been hectic enough heh, hope you guys bounce back fine.

Once you guys do get the new server up and running, might wanna conduct some stress tests on it just to see how it holds up during the worst case scenarios but I feel you guys would've done it already anyways.
Anyways again, good luck on getting things back online.
Title: Re: Server Downtime
Post by: xXkingahmdXx on 11 03, 2021, 03:10:30 pm
Hope everything gets back as it was, if u need any donations for the server im ready.
Title: Re: Server Downtime
Post by: Danne on 11 03, 2021, 03:42:45 pm
Thanks Arran and Cheeze for your fast work that the forum is active.

Arran if you need anything please let us know. I hope everything will be fine in the next few days.
Title: Re: Server Downtime
Post by: zlmistery1 on 11 03, 2021, 04:10:03 pm
How do I enter my account? gives me wrong! Which I created a new one with the same and data but it appeared with nothing like a new account helps ..
Title: Re: Server Downtime
Post by: Brian on 11 03, 2021, 05:04:58 pm
Quote
FYI there is only 1 donation reward that needs re-activating.

There might be some issues from shaders side tho. Mainly if someone has paid shaders for another server individual after the backup date (05/03/2021 12:00 UTC+1)  they'll probably lost their income as well as the one who bought the shader will still have the money he paid for.

There might be some issues and I'll try to solve them in the best way for both parties, however this being an ingame issue will take to have ingame server enabled to see the entity of losses. In the mean time I ask those who sold a shader with ingame money (AFTER THE DATE ABOVE) to collect as much evidence of their ingame transactions until we will be online again.
Title: Re: Server Downtime
Post by: DeathWish on 11 03, 2021, 05:52:14 pm
The last in-game remotely saved database backup was 05/03/2021 17:00 so again anything you did after that date has been lost. We will make sure to make up for this loss, so at a minimum I'd say triple pay event for 2 weeks and you can post your own ideas. I'd give a load of cash to each account but it's a bit unfair if someone has access to multiple accounts which is why triple pay is fairer.

If I understood correctly this also means any account created in those days will also be deleted (correct me if I'm wrong) maybe there should be a warning on the login screen to new players who haven't yet logged into the forum about this possibility so they'll create a new account

this should also mean stats will be lost so maybe a double/triple XP event should be in place as well
Title: Re: Server Downtime
Post by: MacMillan on 11 03, 2021, 05:59:37 pm
FFH will help you Arran

https://www.youtube.com/watch?v=UDgkSvHLXTQ
Title: Re: Server Downtime
Post by: mohanad2000 on 11 03, 2021, 05:59:55 pm
I have been inactive for 2 years when I return that's what happen hahaha
but cit staff are really great they do what they can
good luck cit staff  :thumb:
Title: Re: Server Downtime
Post by: Blooper on 11 03, 2021, 06:14:48 pm

 We will make sure to make up for this loss, so at a minimum I'd say triple pay event for 2 weeks and you can post your own ideas. I'd give a load of cash to each account but it's a bit unfair if someone has access to multiple accounts which is why triple pay is fairer.

I am agree with this but please include the triple exp in civ job thanks. It is random so I think it's fine. I hope everything goes fine as well. Patience players we will bounceback.
Title: Re: Server Downtime
Post by: KakCraft on 11 03, 2021, 06:32:23 pm
For sure, @Pollux threw a molotov on the servers  :fp:

got any proof that he didn't? that's what I thought
Title: Re: Server Downtime
Post by: Arran on 11 03, 2021, 07:18:31 pm
Do not attempt to join the server that shows up on the main server list, some pathetic copy server is abusing an exploit that uses our server name and then redirects you to their main server which happens to have an identical looking login screen, don't be dumb enough to go through their shitty slow 90 MB download to then try and login with your account on there. Thanks to thund3R for noticing this.
Title: Re: Server Downtime
Post by: PiercingStar on 11 03, 2021, 07:35:50 pm
Do not attempt to join the server that shows up on the main server list, some pathetic copy server is abusing an exploit that uses our server name and then redirects you to their main server which happens to have an identical looking login screen, don't be dumb enough to go through their shitty slow 90 MB download to then try and login with your account on there. Thanks to thund3R for noticing this.

Around which date server are coming back online ?
Title: Re: Server Downtime
Post by: Emre on 11 03, 2021, 07:59:02 pm
Around which date server are coming back online ?
We are still waiting for OVH's backup server service to set up the server and make everything read But unfortunately they haven't gave an exact date yet.
Title: Re: Server Downtime
Post by: MaX15 on 11 03, 2021, 08:45:43 pm
Hopefully, everything gets back as usual and if you need any financial aid, I'm ready to help aswell, and pretty sure a lot of people will be willing to do the same.
Title: Re: Server Downtime
Post by: daddy on 11 03, 2021, 09:29:39 pm
Hopefully, everything gets back as usual and if you need any financial aid, I'm ready to help aswell, and pretty sure a lot of people will be willing to do the same.
Title: Re: Server Downtime
Post by: Molly on 11 03, 2021, 09:38:49 pm
Hopefully, everything gets back as usual and if you need any financial aid, I'm ready to help aswell, and pretty sure a lot of people will be willing to do the same.
Title: Re: Server Downtime
Post by: NI7ᴳᵒᵈ on 11 03, 2021, 09:41:31 pm
Hopefully, everything gets back as usual and if you need any financial aid, I'm ready to help aswell, and pretty sure a lot of people will be willing to do the same.
Title: Re: Server Downtime
Post by: Test1ng on 11 03, 2021, 10:04:30 pm

On the bright side, according to the news source I read, none was harmed in the fire.
Title: Re: Server Downtime
Post by: Mark.- on 11 03, 2021, 10:13:28 pm
Hopefully, everything gets back as usual and if you need any financial aid, I'm ready to help aswell, and pretty sure a lot of people will be willing to do the same.
Title: Re: Server Downtime
Post by: Arran on 11 03, 2021, 10:14:06 pm
I just realised that because getting the server up and running in it's basic form (some scripts that download stuff like '/vehmods' won't work) isn't difficult I might as well get it running on this server so there is some playing that can be done because we have no idea how long OVH will mess around for imagine if we were waiting 2 weeks like fools when it wouldn't take more than a few hours for me to get the basics up and running which can be used until a proper server is given as a replacement and I will move the database from here to there.

I will probably do this tomorrow.
Title: Re: Server Downtime
Post by: Chapo on 11 03, 2021, 10:43:30 pm
Will that affect skin and car shaders as well? They are considered downloadable content as well right?
Title: Re: Server Downtime
Post by: Suix86 on 11 03, 2021, 10:45:18 pm
Find out when it comes @Chapo , more than great to hear that.  :D
Title: Re: Server Downtime
Post by: Justice on 12 03, 2021, 12:31:59 am
Is there an estimated time when the server will back up again?
Title: Re: Server Downtime
Post by: MaX15 on 12 03, 2021, 12:39:28 am
Will that affect skin and car shaders as well? They are considered downloadable content as well right?
Eventually even if there will be any effect on the shaders, then thats gonna be only temporary till OVH fix everything from their side.
Title: Re: Server Downtime
Post by: Kuldeep on 12 03, 2021, 05:29:24 am
Is there an estimated time when the server will back up again?

Nope, It could take minimum 2 days or maximum 2 weeks to get server back in game. Getting things back on track would obviously take more time.
Title: Re: Server Downtime
Post by: JewelXCX on 12 03, 2021, 07:57:08 am
I hope as soon as possible everything will be back to normal. I'm sure it's not as easy as I thought if that's the problem
so much for me to do it all.
nothing can replace cnr like cit friends
I played in early 2013 and recently I saw the biggest problem.
I will send enough prayers
so that everything can be as before :)  :'(

Title: Re: Server Downtime
Post by: leap51 on 12 03, 2021, 11:14:01 am
Oh well and I just realized March 5 was Friday so what happened to casino? Rip
Title: Re: Server Downtime
Post by: IceWolf. on 12 03, 2021, 11:51:43 am
Oh well and I just realized March 5 was Friday so what happened to casino? Rip
casino haram = haram money
Title: Re: Server Downtime
Post by: Nyle on 12 03, 2021, 12:44:50 pm
I hope everything will be the same as before.
Title: Re: Server Downtime
Post by: Shadow. on 12 03, 2021, 12:58:04 pm
Such an unfortunate incident, it's okay since we got a backup, thanks Arran!
Title: Re: Server Downtime
Post by: 3mUri on 12 03, 2021, 01:08:12 pm
 ?What about punishments
? Will it be removed
Title: Re: Server Downtime
Post by: Kuseyn on 12 03, 2021, 02:40:09 pm
Hey there, my friend saw my sadness and wrote a poem, even if it was funny with 4 verses in the sense of a joke ;) . I wanted to share these poems with you. (I liked it, maybe all of you liked it too ;) )

Burned OVH company.
Definitely don't worry.
They said it would be temporary.
No more flavor left.

Those who are addicted to that game.
Now his eyes are full of tears.
Those who wither like flowers.
It attracts all the attention.

It will be born from the ashes.
The Simurg bird will return alone.
The colonels will be generals.
Realize this fact to all of you.

O CIT, listen to me.
Do not swim players.
Don't trust OVH.
Strengthen control.
Title: Re: Server Downtime
Post by: Suix86 on 12 03, 2021, 02:44:30 pm
Will be the server up today?
Title: Re: Server Downtime
Post by: Raffaell on 12 03, 2021, 03:47:28 pm
Will this tragedy affect on anything else except lost database? Like some bugs, lags, etc.
Title: Re: Server Downtime
Post by: Atreus on 12 03, 2021, 04:02:26 pm
Will this tragedy affect on anything else except lost database? Like some bugs, lags, etc.
I guess the consequences will appear after the server restart
Title: Re: Server Downtime
Post by: Sick on 12 03, 2021, 04:43:54 pm
Will this tragedy affect on anything else except lost database? Like some bugs, lags, etc.

Everything will be just like it was 5 days ago from the incident but what happened in these 5 days would be gone (Updates, punishments, promotions, demotions and other sort of stuff.)
Title: Re: Server Downtime
Post by: Recon on 12 03, 2021, 05:55:30 pm
I suggest increase the current Season. because on this way we will not get the skin pack of day 90th in battle pass.

please increase season period.
Title: Re: Server Downtime
Post by: kubeQQQ ^,^ on 12 03, 2021, 06:05:51 pm
I suggest increase the current Season. because on this way we will not get the skin pack of day 90th in battle pass.

please increase season period.
But... server is just getting back 5 days, so everything you had 5 days before the incident, you will still have it, whats the point of it?
Title: Re: Server Downtime
Post by: Zaphkiel on 12 03, 2021, 06:32:30 pm
But... server is just getting back 5 days, so everything you had 5 days before the incident, you will still have it, whats the point of it?

The end date of the battlepass is 100 days after the release so you can skip only 10 days so you can get the skin pack. The server restart doesn't make the season end later (Relerx didn't say anything about it) so you lose your chance to get the skin pack.
Title: Re: Server Downtime
Post by: Compl3x on 12 03, 2021, 06:45:58 pm
Server seems to be up now.
Title: Re: Server Downtime
Post by: Arran on 12 03, 2021, 06:50:01 pm
Temporary IP: 91.121.96.47
Title: Re: Server Downtime
Post by: Relerx on 12 03, 2021, 07:06:57 pm
The end date of the battlepass is 100 days after the release so you can skip only 10 days so you can get the skin pack. The server restart doesn't make the season end later (Relerx didn't say anything about it) so you lose your chance to get the skin pack.
Season will end later for this forced downtime, of course. Don't worry, probably will extend it by another 10 days
Title: Re: Server Downtime
Post by: Arran on 12 03, 2021, 07:59:05 pm
Update: Ordered a new server (that will take an unknown time to be delivered) because this is what OVH have taken 2 days to tell us to do when I could have ordered one 2 days ago and already be almost fully setup on a new permanent server by now  :fp:
Title: Re: Server Downtime
Post by: Vibe. on 12 03, 2021, 08:09:18 pm
Why LV players still get 36k only? Many LV players lost the money they earned from turfs in the past 5 days.
Show content
You have made $36,000 from your turfs this 3 minutes.
Title: Re: Server Downtime
Post by: Suix86 on 12 03, 2021, 08:09:51 pm
Head to create suggestion about that Vibe.
Title: Re: Server Downtime
Post by: Vibe. on 12 03, 2021, 08:12:49 pm
Head to create suggestion about that Vibe.
Wait what? should I make a suggestion to refund LV players like the other players?
Title: Re: Server Downtime
Post by: 9R on 12 03, 2021, 08:14:05 pm
where is the "TEMPORARY SERVER" Located?
Because as Middle easter "SA" I have so much better ping Almost -20
Title: Re: Server Downtime
Post by: Sp1Ke on 12 03, 2021, 09:00:35 pm
What happens with guys who get banned for no reason?
Title: Re: Server Downtime
Post by: Suix86 on 12 03, 2021, 09:10:49 pm
Well @Vibe. as I can see by Arran's first post, you can propose stuff about the refunds
Title: Re: Server Downtime
Post by: Metall on 12 03, 2021, 09:52:54 pm
I'd say be grateful that CIT is even online after such an event..
Title: Re: Server Downtime
Post by: Arran on 13 03, 2021, 01:12:17 pm
None of you are getting "refunds" and we lost all the log files too so obviously there is no proof you lost anything that is somehow worthy of being refunded.
Title: Re: Server Downtime
Post by: loske27 on 13 03, 2021, 01:28:43 pm
So why is wine disabled for users connecting to the server from the linux operating system? and we are kicked from the server.(for 1 day)
https://cit.gg/index.php?topic=372171.0 (https://cit.gg/index.php?topic=372171.0)
Title: Re: Server Downtime
Post by: Randsom on 13 03, 2021, 02:51:41 pm
Why don't I see the Forum post as above as left.
Home
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I see them, but I do not see the Forum post. Please help me
Title: Re: Server Downtime
Post by: Johan_Uriarte on 13 03, 2021, 03:28:57 pm
I do not understand why there are some people complaining 「(゚ペ), it is okay he lost such money or lost such registration but be patient, understand that it is not easy to handle and configure this type of thing, we must be happy that we can play but everyone should contribute their two cents if it is necessary, administrators you are doing a good job for us, I will donate some financial aid if necessary
Title: Re: Server Downtime
Post by: Kuldeep on 13 03, 2021, 03:41:24 pm
Why don't I see the Forum post as above as left.
Home
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I see them, but I do not see the Forum post. Please help me

It's fixed now :>
Title: Re: Server Downtime
Post by: Senza on 13 03, 2021, 03:48:25 pm
A proposal:

Go in-game randomly, buy things on shop that are on a reasonable price, like iron, oil, nitrous, engine parts, you could even go for higher like VIP levels or tag colors?

That will compensate players for sure, and clear the market, and players will have to buy them again but for a higher price, so players will have to use more money. I mean, look at it as monopoly.
Title: Re: Server Downtime
Post by: Western on 13 03, 2021, 04:15:48 pm
I do not understand why there are some people complaining 「(゚ペ), it is okay he lost such money or lost such registration but be patient, understand that it is not easy to handle and configure this type of thing, we must be happy that we can play but everyone should contribute their two cents if it is necessary, administrators you are doing a good job for us, I will donate some financial aid if necessary
Because designers like us lost almost 300 to 400 millions, nothing can make up for that after what Arran said.
Title: Re: Server Downtime
Post by: DeathWish on 13 03, 2021, 04:25:18 pm
A proposal:

Go in-game randomly, buy things on shop that are on a reasonable price, like iron, oil, nitrous, engine parts, you could even go for higher like VIP levels or tag colors?

That will compensate players for sure, and clear the market, and players will have to buy them again but for a higher price, so players will have to use more money. I mean, look at it as monopoly.

That won't do any good it may create some unfairness on why X person's stuff were bought and mine weren't just keep at as it is sooner or later the server will stabilize itself

Because designers like us lost almost 300 to 400 millions, nothing can make up for that after what Arran said.

The problem is he can't prove it what proves to Arran/Brian that you designed those skins/ made that amount of money I can go and say I made 200m from skins yet I never did and they can't say no to me because there isn't something to say otherwise so some people will make free money and abuse the system
Title: Re: Server Downtime
Post by: Zaphkiel on 13 03, 2021, 06:24:12 pm
I do not understand why there are some people complaining 「(゚ペ), it is okay he lost such money or lost such registration but be patient, understand that it is not easy to handle and configure this type of thing, we must be happy that we can play but everyone should contribute their two cents if it is necessary, administrators you are doing a good job for us, I will donate some financial aid if necessary

Yeah, right! I'm wondering that too  :fp:

(contact admin) [SC]Madaus: I have donated for two players, what if they don't pay me back?
(contact admin) [CIT]SalaR: There's nothing we can do about it
Title: Re: Server Downtime
Post by: Mohammad. on 13 03, 2021, 07:30:05 pm
Server mods and shaders are back, will the skin shader shop be opened then?
Title: Re: Server Downtime
Post by: Brian on 13 03, 2021, 07:31:10 pm
Server mods and shaders are back, will the skin shader shop be opened then?

Still can't
Title: Re: Server Downtime
Post by: Johan_Uriarte on 14 03, 2021, 12:08:21 am
Because designers like us lost almost 300 to 400 millions, nothing can make up for that after what Arran said.
Okay that hurts but it is virtual money, I mean, it is not so worth it, that amount in a short time you recover it but we have to understand that these things take time and we will have our returns
In the same way, they should not waste time having a complaint or talking to the administrators to get your money since as this happened from the server before, many people would abuse and earn a lot of money in their favor by lying and scamming
Title: Re: Server Downtime
Post by: Western on 14 03, 2021, 01:32:37 am
Okay that hurts but it is virtual money, I mean, it is not so worth it, that amount in a short time you recover it but we have to understand that these things take time and we will have our returns
In the same way, they should not waste time having a complaint or talking to the administrators to get your money since as this happened from the server before, many people would abuse and earn a lot of money in their favor by lying and scamming
(https://cdn.discordapp.com/attachments/796037969429397525/820454235631255552/unknown.png)
Title: Re: Server Downtime
Post by: Nightwolf on 14 03, 2021, 01:52:03 am
Okay that hurts but it is virtual money, I mean, it is not so worth it, that amount in a short time you recover it but we have to understand that these things take time and we will have our returns
In the same way, they should not waste time having a complaint or talking to the administrators to get your money since as this happened from the server before, many people would abuse and earn a lot of money in their favor by lying and scamming
Typical ass licker... Arran should have taken daily back ups. It's on him.
Title: Re: Server Downtime
Post by: Raef on 14 03, 2021, 08:03:20 am
Okay that hurts but it is virtual money, I mean, it is not so worth it, that amount in a short time you recover it but we have to understand that these things take time and we will have our returns
In the same way, they should not waste time having a complaint or talking to the administrators to get your money since as this happened from the server before, many people would abuse and earn a lot of money in their favor by lying and scamming
WTF are u saying? Don't talk about something u have no idea about
Title: Re: Server Downtime
Post by: Zaphkiel on 14 03, 2021, 08:17:05 am
Okay that hurts but it is virtual money, I mean, it is not so worth it, that amount in a short time you recover it but we have to understand that these things take time and we will have our returns
In the same way, they should not waste time having a complaint or talking to the administrators to get your money since as this happened from the server before, many people would abuse and earn a lot of money in their favor by lying and scamming

Can't you read my post man
(contact admin) [SC]Madaus: I have donated for two players, what if they don't pay me back?
(contact admin) [CIT]SalaR: There's nothing we can do about it

Title: Re: Server Downtime
Post by: DeathWish on 14 03, 2021, 08:44:21 am
Yeah, right! I'm wondering that too  :fp:

(contact admin) [SC]Madaus: I have donated for two players, what if they don't pay me back?
(contact admin) [CIT]SalaR: There's nothing we can do about it

Him donating for someone means that Arran/Brian knows about it if he donated before 5th of march there are logs of them talking, if he donated after 5th march that means the PM/ the person who got the donation got reverted which and also Arran/Brian can know from paypal emails who donated and donated for who because literally they have the shaders to someone and the someone who gets the shader can make them pay
Title: Re: Server Downtime
Post by: Brian on 14 03, 2021, 10:13:55 am
You keep going on with this tactic of attrition trying to get something. Quit it. You'll only piss off Arran and I and get even less in return.
I'm working to fix issues with shaders and they'll be handled when the full access is back for me. Arran is working on having a decently working server. Enough with the arguing over lost stuff because I already explained around how things will work, what are our limits and what happened. Yet you still keep on coming here "but I lost this, but that doesn't work". Once again, give it an end.

None of you are getting "refunds" and we lost all the log files too so obviously there is no proof you lost anything that is somehow worthy of being refunded.

End of all discussions.
Title: Re: Server Downtime
Post by: Burner on 14 03, 2021, 11:11:27 pm
Just kind of a reminder, if you've built something in your zones recently, the progress might be gone, so you might want to check up on your zones and make sure they're not empty / unfinished.
Title: Re: Server Downtime
Post by: loske27 on 15 03, 2021, 09:04:01 am
So why is wine disabled for users connecting to the server from the linux operating system? and we are kicked from the server.(for 4 day)
https://cit.gg/index.php?topic=372171.0 (https://cit.gg/index.php?topic=372171.0)


Let's talk about this a little bit?  0:)
Title: Re: Server Downtime
Post by: 9R on 16 03, 2021, 07:49:34 pm
Arran the server was and still lagging for the past 4 hours.
Title: Re: Server Downtime
Post by: SquitZ on 17 03, 2021, 06:56:32 am
It's lagging/there's a delay every day at night, Would be amazing if you could solve this problem, And I made sure it's not my network, Since the issue was for too much more players.
Title: Re: Server Downtime
Post by: Zvuk on 17 03, 2021, 08:18:44 am
Nice.
Title: Re: Server Downtime
Post by: Tequila on 17 03, 2021, 09:30:53 pm
Is there anyone who can fix Live Map or only MikeJones can do that?
Title: Re: Server Downtime
Post by: Arran on 17 03, 2021, 11:28:17 pm
It's lagging/there's a delay every day at night, Would be amazing if you could solve this problem, And I made sure it's not my network, Since the issue was for too much more players.

It's lagging because it's a TEMPORARY SERVER it's hosted on a non high performance server.

Typical ass licker... Arran should have taken daily back ups. It's on him.

Yeah... I'm responsible for a data center burning down that has put millions of websites offline, why don't you set up your own server if you're so good. :fp:

Is there anyone who can fix Live Map or only MikeJones can do that?

I'm not fixing any non essentials till we finally get new server delivered.